Unified Communications

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    Stardust Global Ventures

  • Twitter Lists and the Power of a Smaller Network

    Ken
    8 Nov 2009 | 8:13 am
    Since I started using Twitter over three years ago, I’ve stayed pretty focused on keeping the people I follow to a group I actually engage with. I’m very mobile and most of my tweeting is done from my Blackberry. I have long used the SMS interface. This means the more people I follow, the more likely my phone buzzes constantly because of the messages. SocialScope definitely changes that, but I have struggled at times with following people who tweet in high volumes, that I’d like to follow to read some of what they say, but don’t quite know how to deal with the volume…

  • reBlog from phoneboy.com: Not Following The Crowd

    Sheryl
    4 Nov 2009 | 10:42 pm
    I found this fascinating quote today: Much has been made over Twitter’s new “lists” feature they have been rolling out over the past several weeks. Instead of the tyranny of Twitter’s own “suggested user list,” users can feel free to create their own, add whomever they want, and share the list with others. A nice feature long overdue, if you ask me.phoneboy.com, Not Following The Crowd, Nov 2009 You should read the whole article.

  • Social Media Guru’s Are Spewers Just Like Traditional Broadcast Media

    Sheryl
    2 Nov 2009 | 2:16 pm
    This morning I was reading an article posted on a fairly well known web hosting blog. That set things in motion with regard to this post. Why? Well the article was about Jeremiah Owyang’s discussion on the future of social media and business. A piece of that was how important it is for businesses to listen to the conversation, instead of pushing their sell message. Jeremiah has a list of 8 objectives I don’t want to detract from, but there is a bigger picture here. Jeremiah is a well known analyst. I’ve had a couple of interactions with him, all online and he always struck…

  • The Yamaha PSG-01S – USB Speakerphone for Skype

    Ken
    2 Nov 2009 | 9:51 am
    We sometimes get the opportunity to test the most interesting new devices hitting the market. A few days ago we received a new one that we’re growing more impressed with as we use it. We’re using the new Yamaha PSG-01S SoundGadget. We’ve both been active Skype users for years. We’ve used it on every computer and mobile device we have. Some days we simply live on the phone, and Skype is our office choice for conference calls, podcast interviews and more. I’ve used more Skype speakerphones than I can count. Most have been mildly interesting, but not much more.

  • Influence and Insiders and the New SUL (suggested user list)

    Sheryl
    31 Oct 2009 | 9:41 pm
    I’ve been thinking a bit about influence and what that all means. Let me tell you what started this train of thought. I’ll try to keep it short. Earlier I was looking at friendfeed and noticed one of Leo Laporte’s updates for his show and listed his guests. Most of you know I’ve been a Leo fan for many years. Leo invited me to visit his show and I went. Now I’ve told that story often enough I won’t go back into it, but what matters is that I am an original fangirl. I watched him on tech tv, listened to his radio show, have followed him from his early days…
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    Google News: Unified Communications

  • The ZoomSwitch UC(TM) Offers Unified Communications USB Functionality to Wired ... - PR Newswire (press release)

    20 Nov 2009 | 10:45 am
    The ZoomSwitch UC(TM) Offers Unified Communications USB Functionality to Wired PR Newswire (press release)The current trend towards unified communications in the workplace and at home demands equipment that allows for multi-functionality across a variety of and more »

  • TMCnet's Unified Communications Week in Review - TMCnet

    20 Nov 2009 | 9:48 am
    Market Wire (press release)TMCnet's Unified Communications Week in ReviewTMCnetIt was another busy week in the Unified Communications industry as more businesses are realizing the value the services UNIS LUMIN Achieves Cisco Master Unified Communications and Cisco Master NewsBlazePolycom HDX Series Completes Cisco Interoperability Testing and Joins Cisco CNNMoney.com (press release)Cisco Collaboration Vision: New Launch Enhances Market PositionNetworkComputing.comInformationWeekall 24 news articles »

  • TMCnet VoIP Week in Review - TMC Net

    20 Nov 2009 | 9:40 am
    TMCnet VoIP Week in ReviewTMC NetThe award, which recognized the company's platform for ITSPs, honored the offerings' advancement of technology in unified communications. and more »

  • Avaya Wins PilotHouse Award as Best Overall Unified Communications Provider - PR-CANADA.net (press release)

    20 Nov 2009 | 6:07 am
    Avaya Wins PilotHouse Award as Best Overall Unified Communications ProviderPR-CANADA.net (press release)Avaya has been named as the top overall provider of Unified Communications (UC) according to an industry analyst survey of customers using UC solutions from Black Box Named an Avaya Channel PartnerWELT ONLINEall 16 news articles »

  • Windows Phones and Unified Communications - Computerworld

    19 Nov 2009 | 9:08 am
    ComputerworldWindows Phones and Unified CommunicationsComputerworldA key enabler to this modern, collaborative way of working is a unified communications strategy which brings people together in real time so they can and more »
 
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    Rich Tehrani

  • Back From Interop NY 2009

    19 Nov 2009 | 3:16 pm
    I am on the train home from the show and I took this photo last night when it wasn't drizzling. This is Times Square, one of my favorite parts of New York. I will have more to report soon but for now check out the TMC videos page for some of the Interop NY 2009 interviews TMC Newsroom host Erik Linask and I conducted this week. Follow me: Facebook Profile Google Reader Profile Twitter Profile Related Entries TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Back From Interop NY 2009 Copyright Communications and Technology Blog -…

  • Interop 2009 New York Day One

    18 Nov 2009 | 5:33 pm
    Some tech and political discussions from Day two of the show but really day one for me I had a great set of meetings at Interop today and the energy at the show was quite inspiring. Talk of sales gains and the potential for acquisitions were common. In many of my discussions there was concern over the current administrations direction in terms of burdening small business owners. A repeated theme was doesn't the Obama team realize small businesses do most of the hiring n this country. Why are they trying to hurt them? A few small business owners confided in me that they aren't growing as fast…

  • Off to Interop NY 2009

    18 Nov 2009 | 7:04 am
    Here is a shot of an NYPD parking lot viewed from my train seat window as I head to Manhattan to interview a number of industry players at Interop NY 2009. Follow me: Facebook Profile Google Reader Profile Twitter Profile Related Entries TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Off to Interop NY 2009 Copyright Communications and Technology Blog - Tehrani.com

  • ITEXPO East 2010 Miami Update

    17 Nov 2009 | 2:47 pm
    I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show. In addition there are a full eight conference tracks you cannot find anywhere else: Business Communications Delivery OptionsCall CenterDeveloperEnterpriseHD VoiceService ProviderUnified CommunicationsVideo CommunicationsTMC University Microsoft OCS As always, we poll the…

  • How Carriers Can Cope with TV Over IP

    17 Nov 2009 | 11:23 am
    It is obvious television viewing is merging with the web and as such, cable companies and other triple-play providers understand they are in increasing danger of becoming providers of dumb pipes. Of course the reason carriers are adverse to this distinction has to do with more than idle cocktail party conversation -- And what do you do? "Well, my company provides stupid data pipes." How nice - I think I'll go get a drink; it was nice talking to you. You see, carriers want to continue selling enhanced or smart services so they can charge more for each. DVR? That's $10/month. Pay-per-view…
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    Tom Keating

  • VoIP in Google ChromeOS

    20 Nov 2009 | 6:24 am
    Google released their ChromeOS operating system yesterday. So naturally, as a VoIP fan I was curious if ChromeOS could run VoIP. Since Google's ChromeOS has a Flash Player built-in, in theory it can run a Flash-based VoIP client. The first VoIP solution that came to mind was Flaphone (formerly Flashphone), a Flash-based VoIP app which runs in a browser. I first discovered Flaphone back in 2007 and did a review of it.Well, it appears that Flaphone works in ChromeOS. It's worth noting that Flaphone can make VoIP calls to PSTN numbers using any SIP provider you want. Just enter the SIP…

  • StarTech.com ConXit Connection Wizard Helps You Find Right Connector for Home Theater, PC, and more

    19 Nov 2009 | 1:14 pm
    Ever get frustrated trying to convert Component to HDMI or convert from one video connector to another because your TV is 10 years only and doesn't support HDMI? Even if you are a home theater guru, the number of converter options and cabling options can be immense and downright confusing.Well, StarTech.com, a manufacturer of hard-to-find connectivity and technology parts, launched the ConXit Connection Wizard, an online tool that helps users find the right converter, extender, splitter, interface card, cable and more. The search tool will help you find the right connector for Bluetooth, BNC,…

  • Truphone Offers Free Calling on Thanksgiving

    19 Nov 2009 | 10:17 am
    Truphone is in a giving mood this holiday season, offering free calling on Thanksgiving. Only way to top that offer for Christmas is to pay you to make call on their network on December 25th. Now that would be sweet!Check out the news:Truphone to Give Away Free Calling on Thanksgiving12 hours of free calls to U.S. numbers for Thanksgiving 2009Truphone, the next generation global mobile operator, today announced that for 12 hours on Thanksgiving 2009 all calls made on Truphone to mobile and landline phones in the United States will be free so that friends and family can call each other to…

  • Judge rejects AT&T Request to pull Verizon ad, AT&T Responds with Anti-Verizon Ad

    19 Nov 2009 | 8:59 am
    Break out the popcorn wireless fans, the battle between AT&T and Verizon Wireless is getting ugly! A judge has rejected AT&T's request to pull the Verizon 3G ad which compares Verizon's 3G map footprint vs. AT&T's 3G map footprint where AT&T's 3G footprint looks downright pathetic. Although the judge rejected AT&T's request, he was not without some sympathy. Judge Batten said people might "misunderstand" the commercials, "but that doesn't mean they're misleading." and he said "Most people who are watching TV are semi-catatonic," he said, prompting laughter. "They're not…

  • MindTouch Cloud Launches into Cloud Collaboration

    19 Nov 2009 | 8:10 am
    MindTouch just launched their popular open source Sharepoint-like software into the collaboration cloud. Called MindTouch Cloud, this hosted SAAS offering will put them in direct competition of the likes of Google Apps, Google Wave, Zoho, and others. MindTouch will deliver their open source collaboration applications in the cloud for a monthly fee that starts at just $7/month for 50 users. They also offer a free 30-day trial. MindTouch Cloud enables your employees & managers to pull and aggregate business data from data silos like your CRM, ERP, accounts payable, file servers, email,…
 
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    Andy Abramson

  • TEDxNASA Chooses Livestream to Stream Landmark Event

    Sue Huss
    19 Nov 2009 | 8:27 am
    NEW YORK (Nov. 18, 2009) – TEDxNASA has chosen Internet video platform Livestream to broadcast live the full proceedings of its first-time gathering at the Ferguson Center for the Arts in Newport News, Va., on Friday, Nov. 20, from 10 a.m. to 7 p.m. EST. The TEDxNASA event, with its theme of “Space to Create,” will provide an opportunity to leverage the strengths of NASA, accomplished scientists, artists and other thought leaders to present a unique opportunity for the exchange of game-changing ideas. The event is organized by NASA's Langley Research Center and the National…

  • Vringo Now Available In Android Marketplace And For Symbian Touch Screen Devices In Nokia Ovi Store

    Danielle Ross
    18 Nov 2009 | 9:21 am
    NEW YORKNOV. 18, 2009   MEDIA ALERT    VringoTM, the company with an unhealthy obession for all things ringtone, now is available in the Android Marketplace for Android platform devices.* Vringo is the first social caller ID and video ringtone application for Google Android-based phones, including the new Droid from Motorola and Verizon. Vringo also released the fifth edition of its social caller ID and video ringtone application for Symbianedition S60 touch screen devices The new edition for touch screen devices is available in the Nokia Ovi store. Android and Symbian touch…

  • Citrix Online Amplifies Collaboration Leadership with Integrated Toll-Free Audio for GoToMeeting

    Danielle Ross
    17 Nov 2009 | 1:40 pm
    Comprehensive service gives meeting and webinar participants more flexible and affordable audio options SANTA BARBARA, CA November 16, 2009 – Citrix Online, a division of Citrix Systems, Inc. (NASDAQ:CTXS) today reinforced its leadership and record of innovation in Web conferencing by adding integrated toll-free audio services for GoToMeeting Corporate and GoToWebinar users. With this addition, participants now have a range of audio options to choose from, including integrated toll-free, a toll-based number, or Voice over IP (VoIP) for audio over the Internet. For the first time,…

  • TEDxSF Partners With Livestream to Stream Event Live for the First Time

    Sue Huss
    17 Nov 2009 | 12:31 pm
    NEW YORK (Nov. 17, 2009)—Today’s TEDxSF's next event, Creativity & Reinvention, will feature fascinating speakers, great music and more. TEDxSF has selected to broadcast the entirety of their event via Livestream, the leading broadcast platform and community for streaming media. In the spirit of "ideas worth spreading," TED has created TEDx. TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. Our event is called TEDx San Francisco where x equates to an independently organized TED event. At TEDx San Francisco,…

  • Android Mobile Application Developers Can Now Build VoIP-Enabled Clients Simply with HD Voice (VoIP) from GIPS

    Danielle Ross
    16 Nov 2009 | 11:47 am
    Nimbuzz, Mobile Social Messenger with over One Million New Subscribers Each Month, will be First to Offer HD Voice on Android Using GIPS VoiceEngine Mobile San Francisco — November 16, 2009 — Global IP Solutions (Oslo Børs: GIPS), the leading provider of IP multimedia processing solutions, today announced it is enabling Android mobile application developers to build first-rate VoIP-enabled clients with GIPS VoiceEngine™ Mobile. Nimbuzz, the popular free mobile social messaging application, will be the first customer to offer HD voice (VoIP) on Android phones. “GIPS VoiceEngine allows…
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    Martin Geddes

  • Misty computing

    16 Nov 2009 | 2:38 pm
    Something for the November fogs: me partaking in a round-table on Cloud Computing for Global Telecoms Business. Posted by Martin Geddes at 10:38 PM Comments: (post your comment) (feed without comments)

  • (Shhhhh, just tell everyone)

    12 Oct 2009 | 3:20 pm
    I've got two special offers for Telepocalypse readers. Want to make the short hop over to Amsterdam on 28-30 October for "eComm":http://europe.ecomm.ec/2009/? It's where the freshest ideas in communications are to be found. First respondent gets a free speaker guest ticket, and the second is half price. Contact details over to the right... Now that's much easier to justify to your boss, isn't it? Posted by Martin Geddes at 10:20 PM Comments: (post your comment) (feed without comments)

  • Your name in lights

    5 Oct 2009 | 6:26 am
    An interview with me is up on the BT plc Innovation website "here":http://www.btplc.com/Innovation/Innovation/Voice/index.htm. Usual thesis, the money is in serving businesses who want to interact with their customers. The nice folk in PR have promised to replace the picture with one that doesn't make me look like Zork lit by a Death Ray. Vanity? Moi? Posted by Martin Geddes at 01:26 PM Comments: (post your comment) (feed without comments) Richard Veryard @ October 9, 2009 01:35 AM:Your three challenges seem to correspond to the three asymmetries of demand identified by Philip Boxer and…

  • eComm Amsterdam coming up

    27 Sep 2009 | 7:59 am
    I'm one of the keynote speakers at the upcoming Emerging Communications Conference & Awards (eComm Fall, 28-30 October). As the promo blurb says: bq.. eComm is the world's leading-edge event, spanning Telecom, mobile and Internet based communications. It’s designed to showcase and accelerate both technology and business model innovation. There is not a migratory way for telecom operators and media outlets to the future; emergent social practice is increasingly clashing with their very structure and desires. This means unprecedented opportunity for those ahead-of-the-curve. The emerging…

  • Me in the media

    16 Aug 2009 | 11:21 am
    I've been "interviewed":http://www.royrubenstein.com/index.php?option=com_content&view=article&id=165:martin-geddes&catid=34:home by Roy Rubenstein about my media and mobile peccadilloes. The awful photo isn't my fault, although the haircut is. Posted by Martin Geddes at 06:21 PM Comments: (post your comment) (feed without comments)
 
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    Om Malik

  • 4 Big Gambles Google Is Taking With Chrome OS

    Sebastian Rupley
    20 Nov 2009 | 12:00 pm
    You’ve gotta hand it to Google: The company is never shy about throwing the proverbial spaghetti against the wall to see if it will stick. Over the years, it’s introduced countless projects that have gone through long beta cycles only to fail miserably — or achieve a degree of success far below what was expected. Google Docs, for example, was supposed to topple Microsoft Office, and is still predicted to do so, but if that ever happened, I missed it. Next year, Google will introduce one of its most ambitious projects yet: Chrome OS. There are quite a few misconceptions going…

  • Air Canada Will Offer In-Flight Wi-Fi, Too

    Stacey Higginbotham
    20 Nov 2009 | 11:48 am
    Air Canada is testing an in-flight Wi-Fi service from Aircell on its flights between Toronto and Los Angeles and Montreal and L.A. From now until Jan. 29, passengers can plunk down $9.95 per flight to surf on a laptop and $7.95 to access the Internet on smaller devices such as a smartphone or WiFi-enabled media players like the iPod touch. AirCell also provides its GoGo in-air Wi-Fi service on Delta and American Airlines flights in the U.S. And because Aircell currently only has regulatory approval and the antenna coverage that enables airlines to offer Wi-Fi in the U.S., Air Canada…

  • What to read on the GigaOM network

    Edit Staff
    20 Nov 2009 | 10:34 am
    BitTorrent after The Pirate Bay: Do you still need trackers? (NewTeeVee) 3 next-gen applications for Smart Grid 2.0 (Earth2Tech) Microsoft’s bad image should be a warning to Apple (TheAppleBlog) 4 open-source file shredders that delete data forever (OStatic) How to get a Magic Mouse to touch-scroll in Windows (jkOnTheRun) Finding web worker gear deals on Black Friday (WebWorkerDaily)

  • Twitter: “Really Cool” Ads and Commercial Accounts Coming Soon

    Liz Gannes
    20 Nov 2009 | 10:26 am
    Twitter COO Dick Costolo, speaking today on a panel at TechCrunch’s Real-Time CrunchUp event in San Francisco, shed some light into the micromessaging service’s revenue plans, promising that it will begin taking a cut of its partners’ advertising revenues “early next year.” Meanwhile, it will “foster mechanisms that allow partners to do more sophisticated things” with its APIs. Twitter also plans to offer commercial accounts that contain premium features like analytics dashboards and multiple authors, according to Costolo. Achieving the seemingly…

  • Windows 7 Will Throw Down, But Not Just Yet

    Sebastian Rupley
    20 Nov 2009 | 10:04 am
    The Windows 7 trumpets are blasting with gusto, with Steve Felice, president of the small and medium-sized business (SMB) division of Dell, claiming that Microsoft’s new operating system is fueling a surge in demand for PCs, according to Computerworld.  “As soon as Oct. 22 hit, both our consumer business and our SMB business had a very healthy increase in demand,” Felice is quoted as saying. Meanwhile, David Coursey reports that with Vista on the sidelines and a well-reviewed new OS, Microsoft CEO Steve Ballmer “has a new ‘f’ word” to describe…
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    Gary Kim

  • Mobile Broadband Complementary to Fixed Broadband

    20 Nov 2009 | 12:19 pm
    Over the next three to five years, mobile broadband will be complementary to fixed broadband, rather than a substitute, says William Lehr, economist and research associate in the Computer Science and Artificial Intelligence Laboratory at Massachusetts Institute of Technology."I expect fixed and mobile broadband services to offer distinctly different sets of basic capabilities, and as a consequence, to remain distinct services that will not be perceived as close substitutes in most user and usage contexts for the foreseeable future," Lehr says.There will be situations where it is reasonable to…

  • Is Twitter Traffic Falling?

    20 Nov 2009 | 6:35 am
    More than one recent study has suggested that Twitter traffic is declining, after leveling off in the summer of 2009. But is it really? The answer is complicated.According to Nielsen, traffic to Twitter.com was down a dramatic 27.8 percent between September and October 2009, falling to 18.9 million unique visitors.Research firm comScore also noted that unique visitors were down 8.1 percent in October, while Compete reported a 2.1 percent decline.Some might suggest the traffic decline is caused by falling interest in Twitter, while others suggest the traffic simply is caused by Twitter…

  • Are Recession Driven Product Substitutions Permanent?

    20 Nov 2009 | 6:18 am
    Whatever else one might say about it, a recession is a prime opportunity for product substitution whose immediate benefit might only be seen to be “saving money,” but which then might create a satisfying habit that leads to a permanent shift in demand, not just a temporary change of provider or service level.In the U.S. market, the issue is whether the millions of customers who have opted for prepaid mobility will keep those plans even after the recession has past. Virtually nobody thinks consumers who have cut the landline voice cord in favor of mobility are likely to reverse course.The…

  • If You Wanted to Build a National 100-Mbps Access Network, Could You?

    19 Nov 2009 | 1:48 pm
    The Federal Communications Commission says it will cost $350 billion to build a single, nationally available broadband access network operating at 100 Mbps and reaching virtually every American. The FCC also says it is studying whether telcos and cable companies should be forced to offer open access to third parties that want access to their networks.Assuming one believes that both ubiquitous access and 100 Mbps speeds are a desirable thing, and virtually everyone might agree, in principle, that that is a worthy goal, the issue becomes "how to get there."At some fundamental level,…

  • Google Phone: Will Second Time be the Charm?

    18 Nov 2009 | 2:13 pm
    Remember Zer01 Mobile, the mobile virtual network enabler, which says it "is the first mobile virtual enabler company to offer true mobile voice over IP services at a carrier level?" I don't mean "remember" as in, "they're gone," but only in the sense that you might not have heard quite so much about them since they switched business plans and became an MVNE rather than a retail provider.At their original unveiling, some of us thought the most interesting angle about Zer01 was the way it went about providing voice services, at that time not a classic mobile virtual network operator,. but as…
 
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    Ted Wallingford

  • Srsly? Google has removed the download links for Gizmo?

    Ted Wallingford
    13 Nov 2009 | 7:48 pm
    If anybody wants to let me know where the Gizmo download links disappeared to, I’d sure appreciate it.  After fighting with Gizmo for many months about a year ago, trying to keep it from becoming corrupt on my Mac (which required me to reinstall it repeatedly), I eventually gave up on it, switched to Skype, and then eventually stopped using IM altogether. Now I can’t blame that on Gizmo.  Much of it has to do with the SwitchVox system and iPhone I adopted for business use–those two have been transformational to the way I communicate daily.  But now that Google has lapped…

  • Google’s Entirely Frank Defense of Google Voice

    Ted Wallingford
    9 Oct 2009 | 6:22 pm
    It’s no secret Ma Bell isn’t happy with “upstarts” like Google Voice elbowing into their turf. The VoIP FUD machine, fueled by the telecom industry’s status quo, has been running on full blast for the last ten years, even to the extent that, until recently anyway, I was willing to concede that Ma Bell had won. Now that AT&T has begun to ring the FCC about it’s dissatisfaction with certain players whose VoIP apps have gained momentum–chief among them Google Voice–the overwhelming debate between players in the Internet and telecom fields is…

  • 10 Reasons RSS is Quite Alive in Spite of Twitter Fanboys

    Ted Wallingford
    3 Sep 2009 | 6:50 am
    So people have been calling for widespread abandonment of RSS, a simple, dominant update publishing technology developed as a way of syndicating content between web sites, servers, and browsers.  Some reputable people have even gone so far as to call RSS a web “1.0″ technology, which is a masked form of irrational exuberance over the phenomenon known as Twitter. Mike Arrogantington has comented that RSS is “definitely dead” because Feedburner’s CEO is going to Twitter.  Perhaps this has less to do with the health of RSS and more to do with the fact that…

  • Microsoft will rely on entrenchment as its primary market motivator

    Ted Wallingford
    13 Aug 2009 | 6:57 pm
    It’s clear to me now that Microsoft, one of the “great American companies” I often refer to when talking to my kids about things I admire in business, has switched from advancement to entrenchment as its retention strategy for existing customers.  That is, rather than move their platforms forward and pull global businesses along with them, a more defensive strategy is emerging–one where Microsoft tries not to hemorrhage too much business to Google and even Apple by reminding companies how cheap it is NOT to migrate away from the Microsoft eco-system. A fantastic…

  • Why does Microsoft still insist on using crummy brand names?

    Ted Wallingford
    5 Aug 2009 | 7:23 am
    “Windows Marketplace for Mobile”. OK, does this name strike anybody else as particularly dumb?  On the syllable count alone, the marketing folks at Microsoft should’ve shot this one down before it had a chance to get into the wild.  Now, it seems, it’s going to have to stick. Compared to Apple’s “Appstore” (2 syllables) or Nokia’s “Ovi” (barely 2 syllables) or even Blackberry’s “App World” (seeing a pattern?), Microsoft’s elephant-sized name for it’s application store clocks in at a whopping 8…
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    Irwin Lazar

  • Digging Into Cisco WebEx Mail

    Irwin Lazar
    17 Nov 2009 | 7:42 am
    My thoughts over at Enterprise 2.0 Blog

  • Top 15 VoIP Blogs

    Irwin Lazar
    7 Aug 2009 | 8:54 am
    Thanks to Focus for naming this as one of the top 15 VoIP blogs. I highly recommend following the rest of the list as well.

  • eBay Threatens To Shut Down Skype

    Irwin Lazar
    31 Jul 2009 | 11:17 am
    Probably just posturing, but obviously this dispute has gotten nasty.... http://www.smh.com.au/technology/biz-tech/shock-threat-to-shut-skype-20090731-e3qe.html

  • Hijacking Video

    Irwin Lazar
    31 Jul 2009 | 7:52 am
    At DefCon Sipera has demoed a method of hijacking video streams to either copy them, or replace the actual video with your own (think: the scene from Oceans 11 when security monitors show an empty vault) Here's more: http://www.wired.com/threatlevel/2009/07/video-hijack/

  • What next Nortel?

    Irwin Lazar
    30 Jul 2009 | 9:20 am
    For your reading pleasure: Nemertes Impact Analysis on the impact of the Avaya/Nortel announcement: Avaya to Purchase Nortel: Is This The Final Chapter? Eric Krapf's on-going coverage at NoJitter
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    Thomas Howe

  • Pretty clever…

    Thomas Howe
    12 Nov 2009 | 12:52 pm
    Susan Scrupski tweeted this today: the opening video intro for Information Architected’s session at Enterprise 2.0 show. Pretty clever.

  • CEBP Ecosystem Report

    Thomas Howe
    12 Nov 2009 | 8:32 am
    For months now, management teams have been struggling with understanding how the CEBP market matures, how to create sustainable value chains, and how each actor in the ecosystem survives (or not). I’m really honored to have the chance to put some ideas to paper with Dan Miller from Opus Research. Over the past two weeks, Dan and I had a chance to collaborate on a report called The Recombinant Telephony Ecosystem that identifies the landscape, sizes the opportunity, names the players and makes educated guesses on how each can thrive in this new opportunity. If you’d like a copy of…

  • Introducing Light and Electric

    Thomas Howe
    11 Nov 2009 | 9:49 am
    After a couple of months in “stealth” mode, I am happy to announce the formation of my new company “Light and Electric“. Light and Electric is a management consulting firm supplying expert advice and custom development services to businesses and their partners. Our efforts center on the intersection of business communications and web technologies, such as social business, mashups and open source software. Unlike traditional management consulting firms, our advice comes from our real world experience solving businesses communications problems. Our approach is holistic:…

  • TMC, Light and Electric Partner To Produce Cloud Communications Training Series

    Thomas Howe
    11 Nov 2009 | 9:36 am
    Webinars, Screencasts, Sessions at TMC’s ITEXPO Planned for Coming Months Norwalk, CT, (November 11, 2009) — Technology Marketing Corporation (TMC®), a leading global media company, today announced a partnership with Light and Electric for joint participation in a series of Webinars, screencasts and in-show sessions covering the benefits of cloud communications. The initial workshops and sessions are scheduled to be collocated with TMC’s ITEXPO East 2010 in Miami Beach, FL this coming January. Combining TMC’s powerhouse media with the award winning and practical…

  • Orange Partner Event – San Francisco

    Thomas Howe
    5 Nov 2009 | 2:37 pm
    James Siminoff, Scholar and Gentleman I wanted to thank everyone who came out last night to the Orange Partner Event in San Francisco last night. I, for one, really enjoyed hearing all of the presenters, especially my friends from Voxeo, RebelVox, LiveOps and PhoneTag.  In fact, the only part of the night that was better than the presenters was the audience, as any one of them could have taken our place on stage.   For those of you who asked, I will put my presentation up here on the blog as soon as I can for your enjoyment and/or derision. For those of you who missed this august meeting,…
 
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    Alec Saunders

  • SoundGadget: a Skype-certified speakerphone for road warriors

    Alec
    For the last couple of weeks I’ve been playing with the Yamaha SoundGadget PSG-01S – a Skype-certified speakerphone provided to me for evaluation. This pint-sized device provides business travellers with a high quality portable alternative to the conference phones that can be found in boardrooms everywhere. The SoundGadget packs an array of four microphones and two speakers into a tiny rectangular pillar standing less than 5 inches tall.  The speakers support frequencies from 300 Hz to 20 KHz, making them an excellent alternative to the cheap units in most laptops, especially for…

  • Nokia buy Palm? Not so fast…

    Alec
    Last week rumours circulated (again) that Nokia might acquire Palm.  Palm shares rallied, but seem to have settled back down this week. The “deal”, after all, is a Wall Street wet dream, and not much more.  It’s true that Nokia’s stock price is suffering and that Nokia’s share is slipping in the smart phone market. The mobile market is in transition, and Nokia was ill prepared. Nokia is fundamentally a hardware company trying to become a software company in a market which has lurched sharply toward software as the core differentiator.  Wedded to Symbian while top…

  • Buying the BlackBerry Onyx: Telus and Bell vs Rogers

    Alec
    My venerable BlackBerry Curve has just come out of contract with Rogers, so I’m in the market for a new BlackBerry and my pals at RIM tell me that the BlackBerry 9700 “Onyx” is the one to have.  Not only that, but here in Canada Telus and Bell have both just launched new HSPA+ networks that compete directly with Rogers.  Unless you’ve been living under a rock, there’s no way you could have missed the full page ads that Bell has been running in the papers. Identical networks, identical phones… it seems like an ideal opportunity to compare service providers, no? On the…

  • iPhone versus Blackberry: Horse race or Deathmatch?

    Alec
    Infoworld’s product review format in the 1990’s was famous.  It consisted of a detailed and hard hitting qualitative review, accompanied by a grid rating the reviewed product on a number of different critieria.  Finally a weighted average of those criteria scores produced a single numeric score.  Many a company was made or ruined by that single number. It’s back. In Ultimate mobile deathmatch: iPhone vs. BlackBerry vs. Droid vs. Pre Infoworld ranks 6 smartphones on 7 criteria, and then weights the scores for personal use, small business use, and “regulated business”…

  • Boingo’s sponsored hot spot program is clever marketing.

    Alec
    Boingo’s sponsored Wi-Fi program caught my eye earlier this week.  I’m a student of marketing programs, especially when quantitative measurement is involved. Boingo claims to have increased revenues by up to 35% at selected airports by allowing sponsors to subsidize internet access for travellers.  The program requires the user to watch 30 seconds of advertising video in exchange for 15 to 20 minutes of complimentary internet access.  Other opportunities exist to interact with the sponsor as well, including the welcome screen, a decision page and so on.  At the end of…
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    Unified Communications @ Microsoft

  • Tweet and Post on the move!

    markdea
    27 Oct 2009 | 3:22 am
    For the 6 months or so,  I have been training to run the New York Marathon for Yorkshire Cancer Research and tomorrow I fly out to NYC. My friends have raised over £1650 and I wanted to use some technology in order to involve them in the race as much as possible so I am planning on doing a few things.  I just love technology ! - I am planning to tweet while running the marathon.  Follow @markdeakin if you want to see how I am getting along - I am planning on posting to facebook also - I will be texting my girlfriend along the way also so she knows when I am coming to the…

  • One way to use your free texts

    markdea
    27 Oct 2009 | 3:19 am
    As you would expect,  I look out for Vodafone related stuff on the web and one of my friends on twitter (@russelljfkirk) pointed me in the direction of this video - http://www.mobilebehavior.com/2009/10/26/vodafone-demonstrates-innovation-using-1000-mobile-phones/. With all of the free texts you get these days from mobile operators,  this might be one way to make sure you get the most out of them :-). Finally if you look further down the page you will see a converted phone booth .... nice :-)

  • Farewell? Maybe not!

    markdea
    29 Sep 2009 | 11:31 am
    Yes,  its been a while since I have posted.  I have moved onto Twitter as my means to communicate out and it seems to work for most things.  However my intention is too keep posting when the thoughts come to me ... and some changes in my life mean I might have more to talk about. At the beginning of September,  after working at Microsoft for 8 years and 1 day,  I had my last lunch at TVP and left the office to go work for Vodafone UK.  I have been there now for two and a bit weeks and I am almost settled in.  I am doing a role based around Vodafones…

  • Small organisations can have save money now!

    markdea
    27 Apr 2009 | 11:58 am
    One of the reasons why smaller organisation don't have access to the latest and greatest cost saving technologies (like their bigger cousins) is because they simply don't have the time or money to invest in it in the first place … enter Business Productivity Online Services. BPOS is the best and easiest way of getting access to the cost saving MS productivity suite that I use myself every day and finally its available for people in the UK to purchase and start using. BPOS includes (£10.04 per user per month): · Exchange Online (£6.69 per user per month) · SharePoint Online (£4.85 per…

  • RichCopy – Is it the new sliced bread?

    markdea
    24 Mar 2009 | 4:11 am
    I would like to announce the best thing since sliced bread …. RichCopy ! This tool has been available internally at Microsoft for as long as I can remember and over the years I have used it to copy virtual PCs and installations files over from Redmond or from a local server to my PC.  The problem is that I have never been able to share this little gem as its only been available for internal use. I am glad to say its now available for download from http://technet.microsoft.com/en-us/magazine/2009.04.utilityspotlight.aspx get clicking,  get downloading and get copying. My three top…
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    Unified Communications Strategies

  • Video, video, video - Cisco’s Collaboration Summit

    Nancy Jamison
    12 Nov 2009 | 2:42 pm
    Analysts talk all the time about drinking from the fire hose when we attend vendor analyst briefings, but I think that Cisco had that fire hose on stun this week. They claimed they were announcing 61 or more (I lost count) products this week, and I’m sure they weren’t kidding. Granted many were perhaps features, sub products or new releases, but the overall feeling was more of I get the big picture, but I’m confused as to the dividing lines. Of course, it was video, video, video, across every product line, with several new products being announced. These included the Cisco…

  • UC Around The Globe

    Marty Parker
    11 Nov 2009 | 9:21 am
    From time to time, UCStrategies.com experts are invited to be keynote speakers at customer events sponsored by leading vendors in Unified Communications.  In addition to our sessions at conferences such as VoiceCon and InterOp, Blair Pleasant (COMMFusion), and Don Van Doren and I (UniComm Consulting) have each enjoyed responding to those requests to provide independent industry viewpoints at these customer events. Beginning on November 20, I will be speaking at Microsoft Unified Communications Road Show events in the US, India, Greece, Denmark, Spain, Germany, Italy, United Arab Emirates,…

  • Cisco Collaboration Summit - New Social Software Tools

    Blair Pleasant
    11 Nov 2009 | 9:03 am
    I spent a few days in San Francisco at the Cisco Collaboration Summit. John Chambers, as always, did an amazing job of positioning Cisco as a leader and innovator. I totally agreed with Chambers when he said that the technology for collaboration is the easy party, but changing a company’s culture is hard, and it’s especially hard to change the way people work. He noted that collaboration needs to be driven from the top down to match a company’s business goals. It also leads to new business models, such as how to respond to a hurricane, or how you move operations to the data center. Jim…

  • Musings on VoiceCon San Francisco 2009 – Unified Communications Still Rules

    Blair Pleasant
    6 Nov 2009 | 5:16 pm
    Another VoiceCon has come and gone – while the exhibit hall wasn’t as full with exhibitors as in years past, it was still a great VoiceCon, with lots of information-packed sessions, and opportunities for networking with vendors, customers, and peers. To help prepare for my locknote session, I jotted down notes about what I thought some of the key take-aways were. • I’m happy to say that we are not talking about unified communications definitions anymore –instead, we’re now talking about how customers can get payback from implementing UC. For the past couple years, the…

  • VoiceCon View - “Mash-up” of Social Media and Unified Communications

    Nancy Jamison
    5 Nov 2009 | 11:18 am
    Among the usual chatter about “What do you think of the show”, at VoiceCon this week were comments about the need to modify some of the usual presentations that we have on comparing vendor offerings in unified communications, and where the industry is in unified communications. The vendors I talked to commonly voiced that for the most part, comparing the features of unified communications is a moot point, because almost every player has all the basics by now. That is pretty much what I saw too. The show was smaller, and there weren’t any tremendous new announcements this…
 
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    Unified Communications by Joachim Farla

  • uitnodiging: ontwaak met e-office en SharePoint 2010

    17 Nov 2009 | 7:34 am
    <DUTCH ONLY> Het einde van het jaar staat vaak in het teken van goede voornemens voor het nieuwe jaar. Wat zijn uw goede voornemens op zakelijk gebied? Wilt u uw mensen en hun kennis nu echt gaan verbinden? Bent u op zoek naar manieren om effectief klantcontact te bereiken? Of wilt u de communicatie en bereikbaarheid van uw professionals optimaliseren? e-office neemt u graag mee op weg naar 2010. In een aantal interactieve sessies ontwaakt u in 2010 samen met e-office en zullen wij u inspireren hoe u uw voornemens waar kunt maken met de inzet van Microsoft SharePoint 2010. In 2010…

  • Support for OCS 2007 R2 on Windows Server 2008 R2

    16 Nov 2009 | 7:37 am
    We get lots of questions if OCS 2007 R2 is supported on Windows Server 2008 R2 / domains. The current statement is very clear: All domain controllers in the forest where you deploy Office Communications Server run Windows Server 2003 with SP1, Windows Server 2003 R2, or Windows Server 2008. All global catalog servers in the forest where you deploy Office Communications Server run Windows Server 2003 with SP1, Windows Server 2003 R2, or Windows Server 2008. All domains in which you deploy Office Communications Server are raised to a domain functional level of Windows Server 2003 or Windows…

  • Voyager PRO UC WG200/B present during next session of UCVUG.nl in Jan 2010!

    16 Nov 2009 | 1:49 am
    Special thanks to Xander Kupers of Plantronics. Xander is a B2B Sales Manager @ Plantronics and he is offering two WG400/B devices as present for UCVUG.nl members who join next UCVUG.nl session in January 2010. So join us on the next UCVUG.nl session and win this wonderful product. More information on plantronics products please feel free to contact Xander. E-mail: xander.kupers@plantronics.com Or see him at LinkedIn: www.linkedin.com/in/xanderkupers Technical Information on the WG200/B: (Source: Plantronics Official Site) Unified Communications Take calls from both your PC or mobile device…

  • Running Microsoft Office Communications Server 2007 R2 in a Virtualized Topology

    15 Nov 2009 | 11:45 am
    File Name: OCS2007R2_with_Hyper-V.docx Version: 1.1 Date Published: 11/13/2009 Language: English Download Size: 2.9 MB - 2.9 MB* Overview Office Communications Server 2007 R2 can be deployed onto Windows Server 2008 Hyper-V, or onto any virtualization solution that is a certified partner through the Server Virtualization Validation Program (SVVP) certified partners for the following workloads: Presence IM (including conferencing, remote access, federation, and Public IM Connectivity) Group Chat This whitepaper: Identifies which server roles are supported in a virtualized environment Provides…

  • Upcoming scheduled Yahoo / PIC maintenance window - November 17, 2009

    11 Nov 2009 | 12:43 pm
    Summary: Yahoo will be performing scheduled maintenance on their OCS Gateway Servers during the following maintenance window: Confirmed Maintenance Start Date: Tuesday, November 17, 2009, 5:00pm Pacific Time Projected Maintenance End Date: Tuesday, November 17, 2009, 5:30pm Pacific Time Users may encounter sporadic access service availability, service disruption, and incorrect presence during this maintenance window. User Action: No action needs to be taken by your Office Communications Server administrator(s). Additionally, there will not be any further notification regarding this…
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    Unified-View

  • Avaya's Aura Exploits CEBP For Notification Solutions

    3 Nov 2009 | 6:11 pm
    Copyright (C) Unified-View, All Rights Reserved.November 3, 2009Avaya Runs With CEBP For Aura “UC Telephony” SolutionsArt Rosenberg, The Unified-View“Collaboration” means working together, exchanging information, and communicating in a timely manner with people and processes in various ways. It usually is a term that applies to people involved in a common task or problem and often need to discuss important issues in real time. However, "customers" were rarely treated the same as enterprise personnel in the collaborative space because they are independent of the enterprise…

  • 23 Oct 2009 | 5:59 pm

    23 Oct 2009 | 5:59 pm
    Copyright © 2009 The Unified-View, All Rights Reserved WorldwideOctober 23, 2009“Customer UC” For Improving Collections ROI Art Rosenberg, The Unified-ViewAs knowledgeable technology experts now agree, unified communications (UC) is a concept for integrating the use of various forms of communication technologies to make more flexible and efficient contact with people; such contacts can be initiated either by other people, or, even more importantly for business processes, by automating process workflows. The “ROI” of UC technologies is expected to come from both reduced costs and more…

  • Getting Enterprise Telephony Ready For UC

    21 Oct 2009 | 8:29 am
    Copyright © 2009 The Unified-View, All Rights Reserved WorldwideOctober 19, 2009New, Combined Gateway Simplifies Migration of Enterprise Telephony To OCS UC Art Rosenberg, The Unified-ViewWhile business managers in enterprise organizations may just be starting to research their operational business needs to identify and prioritize their UC requirements to improve business processes, IT management must prepare to migrate existing enterprise telephone systems into the coming UC infrastructure environment. For the many organizations that are deploying the latest version of Microsoft Office…

  • Customer UC Issue #5 - Implementing Customer UC Applications

    3 Oct 2009 | 6:18 pm
    Copyright (C) Unified-View, All Rights Reserved. October 3, 2009 “Customer UC” – Panelists Discuss Issue #5 – Trialing and Implementing New UC Applications Art Rosenberg, The Unified-View More Panelist Comments on “Customer UC” Issues I put all business communication contacts that directly involve customer facing activities into “Customer UC,” because they must ultimately all be accounted for in managing customer relationships. This topic was discussed by a panel of innovative contact center technology developers at a kickoff session, ”UC and the Contact Center,” at…

  • UC and Contact Center Panel Issue #4 - Where Does CEBP Fit In?

    27 Sep 2009 | 12:06 pm
    Copyright © 2009 Unified-View, All Rights Reserved WorldwideSeptember 26, 2009“Customer UC” – Panelists Discuss Impact of CEBP on Business Applications Art Rosenberg, The Unified-ViewMore Panelist Comments on “Customer UC” In previous posts on what was happening with UC in the Contact Center space at TMC’s Internet Telephony show in L.A., I summarized comments by my panelists on the first three issues we discussed that face business organizations looking to exploit UC for customer contact activities. I have labeled all customer-facing UC communication activities as “Customer…
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    Unified Communications Blog

  • Office Communicator for various phones : IPhone, Blackberry, Java Phone

    Yann Espanet
    1 Nov 2009 | 1:05 pm
    Communicator for Apple IPhone : iDialog is an OCS 2007 and OCS 2007 R2 compatible client for the Apple iPhone and iPod Touch.  Participate in IM message and Forward incoming OCS Voice Calls iDialog supports the following features: Display OCS contact list and presence information Set presence information, including custom note and location data Search corporate Global Address List (GAL) Send and receive Instant Messages (IM) Add multiple participants to an IM conversation Manage and participate in multiple IM conversations simultaneously Control incoming OCS Voice calls (forward/redirect an…

  • Remove Plus From Request URI OCS 2007 R2 : bypass RFC 3966 compliance for OCS R2

    Yann Espanet
    25 Oct 2009 | 2:41 pm
    How to make OCS 2007 R2 non-RFC 3966-compliant ? Office Communications Server 2007 Mediation Server uses a plus sign (+) to prefix E.164 numbers in the Request Uniform Resource Identifier (URI) for outgoing calls. Unfortunately, some IP-PBXs don’t comply with RFC 3966 and do not accept numbers that are prefixed with a plus sign (+). In OCS 2007 R2 use a new WMI setting, RemovePlusFromRequestURI, which is described in this TechNet article called Enterprise Voice Server-Side Components. According to the TechNet article, Office Communications Server 2007 R2 introduces two new Windows…

  • Choose between insecure or “not working” : To apply or not MS Crypto API security update KB974571 on OCS …

    Yann Espanet
    19 Oct 2009 | 10:32 am
    You have to choose between beeing secure or stop working with OCS according to Microsoft !: Your evaluation period may be expired with this error in event viewver : Event source: OCS Server Event id: 12290 Event text: The evaluation period for Microsoft Office Communications Server 2007 R2 has expired. Please upgrade from the evaluation version to the full released version of the product. So, you follow the “Upgrading Office Communications Server 2007 Evaluation to the Full Released Version” document :…

  • Evaluate Microsoft Exchange Server 2010 Release Candidate on Windows 2008 R2

    admin
    26 Aug 2009 | 3:28 pm
    You can download Exchange Server 2010 Release Candidate to the Microsoft Download Center! This is the build number 14.00.0639.011 and you can download it from here :  http://www.microsoft.com/downloads/details.aspx?FamilyID=c6d27da1-ba2c-4570-a491-c0d7b39ede8b This build is compatible with both Windows 2008 SP2 and Windows 2008 R2 (from RC1 through to RTM). As we changed the store schema between the Exchange Beta and RC, there’s no in-place upgrade from the Beta release. However, we will support in-place upgrade from the Release Candidate through to the final RTM build. Extract from…

  • New ressources and whitepapers for OCS R2

    Yann Espanet
    11 Aug 2009 | 5:48 am
    Office Communications Server 2007 R2 Capacity Planning Tool http://www.microsoft.com/downloads/details.aspx?familyid=F8CBDDD6-7608-4BBE-9246-16E96C62BEF4&displaylang=en  Integrating Telephony with Office Communications Server 2007 and 2007 R2  http://www.microsoft.com/downloads/details.aspx?FamilyID=8cde0c3a-042e-445b-a514-2d12ed5b2ac2&displaylang=en Microsoft Office Communications Server 2007 R2 Client and Devices Technical Reference http://www.microsoft.com/downloads/details.aspx?familyid=7EEA9543-EC18-4BEB-BA49-1023A441147C&displaylang=en Microsoft Office Communications…
 
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    Dennis Hartmann

  • Cisco Unified Phone Designer

    Dennis Hartmann
    20 Nov 2009 | 11:59 am
    The Cisco Unified Phone Designer is a downloadable Cisco Unified Communications widget that I will discuss in this blog. Read more

  • Third Generation Packet Voice DSP Modules

    Dennis Hartmann
    11 Nov 2009 | 1:04 pm
    Cisco’s second generation integrated services router (ISR G2) introduces new digital signal processors (DSP) with up to four times the capacity of the Packet Voice DSP Modules used in the 2800 and 3800 series ISR routers. The 2800 and 3800 series router use PVDM2 (2nd generation) DSP modules on the motherboard of the router, while the 2900 and 3900 series ISR G2 routers ship with PVDM3 slots on...

  • ISR G2 Service Performance Engine (SPE)

    Dennis Hartmann
    10 Nov 2009 | 10:59 am
    In this blog, we will take a look at the Services Performance Engine (SPE) supported on the Cisco 3900 series router. The SPE is a modular motherboard design that allows customers to upgrade their routers core functionality without performing a forklift upgrade. The concept is very similar to the modularity that has allowed the following routers and switches to persist for close to or over a decade: ...

  • New EtherSwitch service modules on ISR G2

    Dennis Hartmann
    9 Nov 2009 | 1:02 pm
    This blog will discuss the Power over Ethernet (PoE) service modules (SM) supported in the second generation Cisco Integrated Services router (ISR G2). Read more

  • Survivable Remote Site Telephony

    Dennis Hartmann
    27 Oct 2009 | 12:25 pm
    The Cisco IOS gateway class of service configuration is accomplished using corlist configurations in the gateway. This blog is a continuation of the last CORLIST blog. The incoming corlist (keyring) configuration to meet the class of service requirements is as follows: Dial-peer cor list lobby_cos Member e911 ! Dial-peer cor list intern_cos Member e911 Member local ! Dial-peer cor list employee_cos Member...
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    NoJitter Featured Articles

  • Ten Ways The Cloud Will Reshape Voice

    16 Nov 2009 | 10:38 am
    It isn't "if" enterprise voice will use the cloud, but more appropriately "when" or "how." The result will be more innovation.

  • Cisco Collaboration Vision: New Launch Enhances Market Position

    8 Nov 2009 | 8:02 pm
    Few companies have the strategic vision or resources (human and financial) to execute a product/service launch on the scale Cisco has just executed.

  • VoiceCon San Francisco: Day Three

    4 Nov 2009 | 6:02 am
    Ongoing coverage of VoiceCon San Francisco 2009 WEDNESDAY HIGHLIGHTS * Siemens' Straton on Nortel * Polycom co-founder on "chameleon" devices (and Polycom's latest offering) * VoiceCon TV: Watch live-streamed sessions and archived interviews and sessions INFORMATION WEEK COVERAGE: * Siemens Brings Twitter To OpenScape * DAY TWO COVERAGE: Click here * DAY ONE COVERAGE: Click here

  • Nortel: Migrating from Contingency Plan to Strategic Plan

    21 Oct 2009 | 6:50 am
    Now that the fate of Nortel Enterprise is known, it's up to you to drive the fate of your Nortel-based infrastructure, as well as you communications future. A detailed, 13-step process can keep you in the driver's seat.

  • Open Source PBX vs. Conventional PBX/Key: Battle Lines Drawn

    20 Oct 2009 | 10:10 am
    Eastern Management Group asked open source PBX customers about their decision-making. In Part 1 of a two-part article, we learn that most open source customers do consider multiple proprietary systems as alternative choices.
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    No Jitter Weblog

  • Aastra's Layering Story

    20 Nov 2009 | 1:04 pm
    We've been talking a lot recently about session control platforms, which are also coming to be known as "layering" or "overlay" technologies, because they: a.) can control sessions across a multi-vendor environment via SIP; and b.) achieve this by creating a "layer" of SIP/session control over or around the legacy infrastructure.

  • Cisco Shows How to Lower TCO in New White Paper

    20 Nov 2009 | 12:38 pm
    The Cisco Collaboration launch reported on earlier on this website included an overwhelming number of new product/server offers and capabilities, but the bottom line for many customers is if they save money by implementing any of the launch offers. Good news customers, because a new Cisco white paper is available that provides TCO saving guidelines for several of the key elements of the launch.

  • Aura Possibilities

    19 Nov 2009 | 4:47 am
    You can do more with Avaya’s Aura then just deal with a PBX replacement. I spoke with Lawrence Byrd, Avaya's Director of UC Architecture at Voicecon San Francisco. We covered the bases as to what Aura is and is not.

  • Interop Report: Cloud Communications

    19 Nov 2009 | 4:18 am
    I came away from the session I moderated on Cloud-Based Communications with a useful, concise definition of the difference between "private clouds" and "public clouds."

  • Interview with Siemens CEO Mark Stone

    18 Nov 2009 | 6:57 am
    In his first interview since taking over as CEO of Siemens Enterprise Communications Group (SEN Group) earlier this year, Mark Stone told me today that Siemens will continue to pursue strategic acquisitions, and that Avaya outbid Siemens by something under $100 million in the auction to acquire Nortel Enterprise Solutions.
 
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    UC Strategies Alerts Feed

  • Steps to a Successful UC Migration

    Aastra
    17 Nov 2009 | 4:31 am
    Jim Burton and Pam Avila of UC Strategies, and Gary Mading of Aastra, discuss key elements that lead to a successful UC migration and how Aastra fits into the UC landscape.

  • Riordan Maynard of Touchbase at Cisco Partner Summit

    Blair Pleasant
    16 Nov 2009 | 10:31 am
    Blair Pleasant, co-founder of UCStrategies.com, interviewed Riordan Maynard of Touchbase, a Cisco partner, about what he's seeing in the market, and how Touchbase is helping customers as they move to applications and collaboration. The Cisco community is where business people get answers and learn from each other

  • UC Experts Discuss UC Summit 2010

    Jim Burton
    16 Nov 2009 | 9:46 am
    The UCStrategies.com expert UC panel discusses UC Summit 2010, to be held April 25-28 at Enstancia Resort in La Jolla, California.

  • UC Experts Discuss Recent Industry Conferences

    Jim Burton
    16 Nov 2009 | 9:41 am
    Members of UCStrategies.com’s expert UC panel share their experiences from several recent industry conferences.

  • Joe Staples Introduces the Interaction SIP Station

    Jim Burton
    16 Nov 2009 | 9:23 am
    Joe Staples, CMO, Interactive Intelligence,  has a conversation with Jim Burton about their new Interaction SIP Station, a new communications endpoint device designed as an affordable, reliable and simple alternative to IP desk phones.
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    Pin Drop Soup

  • Cloud Series 6: Voice Cloud Types

    19 Nov 2009 | 7:31 pm
    This post is part of a series:Part 1 The CloudPart 2 Cloud ComputingPart 3 Why the Cloud NowPart 4 Cloud PUNishmentPart 5: Hosted Voice, Just Say NoPart 6 is formally titled: 10 Ways the Cloud will Reshape Voice and is posted at No Jitter.Inching Toward the CloudsAt Astricon 2009, there were numerous sessions on using the Amazon EC2 Cloud to host an Asterisk Server. It makes a lot of sense for

  • Ciscollaboration

    16 Nov 2009 | 10:44 am
    Cisco's Collaboration Summit last week was a major event. So major, John Chambers personally showed up this year. Kind of ironic, lately Mr. Chambers has relied on video instead of personal appearances as an attempt to reduce travel and demonstrate video presence. This time he personally delivered a very important message: that video is the way to go.But seriously folks, it was a major event.

  • Droided: After a Long Detour Around the iPhone

    12 Nov 2009 | 8:41 pm
    The Droid is the best phone I have owned. I’ve been using an MS Mobile phone (Tmo Dash) for about 3 years. It was the best phone I ever owned until the Droid. But its been obsolete now for several years.I was going to upgrade my phone last year when the G1 came out, but decided to wait because it was, after-all, a version one phone. I’ve been on Tmobile for years and like them. I was glad to see

  • Do UC the Doc or the Soup Nazi?

    10 Nov 2009 | 2:37 pm
    Technology can lower costs and increase productivity; though sometimes neither. My first telecom job involved auto attendants; initially they did both. But somewhere along the line they became more focused on cost savings. Instead of simply routing calls; they attempted to service calls with various degrees of success and coronaries. I am going to try to keep this post UC focused and constructive

  • Carriers are Blowing it with Android

    6 Nov 2009 | 2:05 pm
    The wireless carriers are making a big mistake with Android phones - they are requiring they be purchased with data plans.I can see their (flawed) logic. What they really want are expensive recurring service contracts, the Android phones are really meant for use with data plans, so forcing customers that want Android phones to purchase two year data commitments makes perfect sense. Except one
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    Rich Presence

  • What is Hybrid Hosted?

    16 Nov 2009 | 9:05 pm
    The following is part of a series in which I describe the more compelling aspects of Fonality's PBXtra and trixbox Pro IP telephony systems. If you are researching phone systems for your business, contact me at the information to the right, and I will be happy to get you in touch with a local value added reseller. If you are a current or potential reseller, please feel free to ask questions or provide feedback in the comments section.Most businesses looking for a phone system are offered one of two choices--hosted or premise-based. Both types of systems have distinct advantages and…

  • Reintroducing Myself in My New Role at Fonality

    16 Sep 2009 | 7:11 pm
    I am pleased to announce that as of August 1, 2009, I have accepted a new position as Channel Development Manager at Fonality. Fonality makes a voice over IP (VoIP) phone system that delivers the highest overall value on the market to small to medium sized businesses. I am charged with recruiting, training, and nurturing value added resellers throughout the Eastern US.While I am new as a Fonality employee, I have a long history with Fonality's products. In 2006, I owned a Fonality reseller called Advocate Communication that began as a one-person operation and grew to become a Premium level…

  • If you don't sell with SalesView, it's your fault

    23 Jun 2009 | 6:43 pm
    I have been reading about the SalesView product from InsideView for a few months now. They have been nice enough to host me (among thousands others) on various free webinars about Sales 2.0. I sat through recorded as well as live demos, read white papers, and even talked to a couple of their inside sales reps.Today, all of their efforts paid off with my $99 per month subscription to SaleView Pro. :)Although it's only been a few hours, I have to say that I am extremely impressed.Target Accounts. When I first activated my account, I immediately produced a list of accounts in a target vertical…

  • Use FriendFeed to manage your social media activity

    11 Jun 2009 | 3:34 pm
    Social media can be overwhelming. You want to promote your business (in a socially acceptable manner) on all of the sites, and you also want to read content from customers and key thought leaders in your industry, but logging into each site to promote and read could take hours per day. Fortunately, FriendFeed streamlines the process to make social media more manageable.FriendFeed members have all of their social media activity aggregated into a single feed on the FriendFeed site. Members can follow other members to keep up with each other in one place.For example, if someone follows me on…

  • Unified Communications opens doors with customers and prospects

    27 May 2009 | 9:44 am
    A long time ago...way back in the early 1990s...the only way that customers and prospects communicated with a business was by phone, mail (you know...envelopes, stamps...remember those?), and occasionally fax. Less than 20 years later, it seems that the communication options are almost limitless: phone, mail, fax, email, chat, text, social mediums like Twitter, etc.With so many options available, each person seems to have his or her own preference. I personally have some "old-fashioned" friends who never answer an email but call me on the phone frequently. I can call other friends and almost…
 
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