Unified Communications

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  • Why I am not on Facebook, and never will be

    Telepocalypse
    7 May 2012 | 2:12 pm
    I have been inspired by JP's story to recount my personal experience of privacy invasion by making the mistake of signing up for Facebook. I opened an account a few years back to get a sense of what the fuss was all about. Since I have a lot of industry contacts, I found it to be an endless stream of tedious invites to approve people I barely knew as 'friends', and with whom I had no intention of sharing the intimate details of my scandalous personal life. In the meantime, I bought a teeny weeny PC to stick behind the telly and run Skype, so I could talk to my kids and behave in a childlike…

  • IntelePeer Solution Now Rated "Avaya Compliant" - MarketWatch (press release)

    UNIFIED COMMUNICATIONS - Google News
    16 May 2012 | 12:02 pm
    IntelePeer Solution Now Rated "Avaya Compliant"MarketWatch (press release)Enterprises choose CoreCloud SIP Trunking to simplify and accelerate the deployment of unified communications (UC) solutions. IntelePeer's proven SIP Trunking solution and expertise allow enterprise customers to benefit from feature-rich multi-modal and more »

  • Is Yahoo Just Doomed?

    Communications and Technology Blog - Tehrani.com
    16 May 2012 | 2:35 pm
    Years back I was at a conference with a consultant who worked at Yahoo! and told them they need to take on Google more directly and he was told, “That is not the Yahoo way.” I still remember the dumfounded feeling I had when I heard this ridiculous comment. We all know that Yahoo is a company with outstanding assets but with major internal problems. CEOs seem to be ousted annually, the company is behind in just about every market it invented and even with all its traffic, it seems to be all about yesterday’s Internet. There are lots of stories about the company’s…

  • Plixer Scrutinizer Network Traffic Analyzer Preview

    VoIP & Gadgets Blog
    14 May 2012 | 10:55 am
    I've been testing Plixer Scrutinizer, a network traffic analyzer product for several weeks now. It's a great product that supports NetFlow used by popular routers and switches, including the popular Cisco ASA series of firewall/security routers, Checkpoint, Adtran, Riverbed, and more. It also supports Juniper Jflow and Juniper IPFIX, SonicWALL NetFlow and SonicWALL IPFIX and Citrix AppFlow. It also supports sFlow.Having insights into your network is critical as time-sensitive network applications such as VoIP, video conferencing, and unified communications are deployed. Scrutinizer is an…

  • Seventh Annual WLSA Convergence Summit Features Innovative Approaches and Technologies to Empower Consumers and Revolutionize Healthcare Delivery and Cost

    Comunicano
    Andrea Parker
    15 May 2012 | 9:00 am
    Tools for Consumer Engagement and Empowerment – Crossing the Chasm from Innovation to Institutional and Consumer AdoptionSAN DIEGO – May 15, 2012 – The Wireless-Life Sciences Alliance (WLSA) will conduct its seventh annual Convergence Summit from May 22-24 in San Diego, an event that focuses leaders of the digital revolution in healthcare on crossing the chasm between innovation in wireless healthcare technology and adoption by consumers and institutions.  The Convergence Summit is a multi-year exploration of how applications of wireless technology can revolutionize both the…
 
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    Communications and Technology Blog - Tehrani.com

  • Is Yahoo Just Doomed?

    16 May 2012 | 2:35 pm
    Years back I was at a conference with a consultant who worked at Yahoo! and told them they need to take on Google more directly and he was told, “That is not the Yahoo way.” I still remember the dumfounded feeling I had when I heard this ridiculous comment. We all know that Yahoo is a company with outstanding assets but with major internal problems. CEOs seem to be ousted annually, the company is behind in just about every market it invented and even with all its traffic, it seems to be all about yesterday’s Internet. There are lots of stories about the company’s…

  • Justifying Amazon's 16x Greater than Apple P/E Ratio

    16 May 2012 | 12:13 pm
    One of the biggest surprises to me is comparing P/E ratios of tech companies against Amazon. Actually to be more specific, I marvel at Amazon’s P/E against pretty much any company I have seen lately. Now I don’t go around memorizing the price to earnings ratios of companies but yesterday I happened to be talking to TMC webmaster Robert Hashemian who is also an accomplished financial author having written Financial Markets for the Rest of Us. Together we compared the trailing P/E of Amazon against virtually any company we could think of like Adobe, Apple and Microsoft which were…

  • GM to Facebook: Your ads Don't Work

    16 May 2012 | 5:46 am
    When you are about to have one of the largest public offerings in the world - north of $100 billion and much of the reason for the size of your IPO has to do with advertising revenue, there is nothing worse than having one of the world's largest and most sophisticated advertisers telling you your ads don't work. And that is exactly what just happened to Facebook when GM pulled the plug on a $10 million dollar ad deal.To put this in perspective, GM is the third largest advertiser in the US and its budget is absolutely huge. Last year in fact it was  $1.8B. The interesting part of the…

  • Two Get Prison over $4.4M in VoIP Fraud

    16 May 2012 | 5:28 am
    Every technology which can be used for good can be used for bad as well and that is what I couldn't help but think about when I learned a federal judge sentenced Vinod Tonangi and Harjeet Bhambhani to over a year in prison for $4.4 million in VoIP fraud. They were further ordered to serve three years of supervised release, and Tonangi owes $1.7 million in restitution.Using companies Paradise Communications, Reach Communications and Airtel Holdings they resold wholesale telecom service which didn't exist according an article in the Wall Street Journal.They both pleaded guilty to one count to…

  • Pirate Pay Blocks BitTorrent Sharing. Is it Illegal DOS?

    15 May 2012 | 4:11 pm
    Skolkovo or Russian's competition to Silicon Valley has a hot company Pirate Pay which just received funding from Microsoft. The idea behind the system is to confuse BitTorrent clients to keep them from downloading specific content. The monetization comes from movie studios and other content providers who would pay to keep their products from being shared.The idea makes sense but the challenge is it could be illegal to use a targeted attacks on computers. In fact, a number of laws to prosecute hackers may come into play making it conceivable that the movie studios could get in trouble for…
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    VoIP & Gadgets Blog

  • Plixer Scrutinizer Network Traffic Analyzer Preview

    14 May 2012 | 10:55 am
    I've been testing Plixer Scrutinizer, a network traffic analyzer product for several weeks now. It's a great product that supports NetFlow used by popular routers and switches, including the popular Cisco ASA series of firewall/security routers, Checkpoint, Adtran, Riverbed, and more. It also supports Juniper Jflow and Juniper IPFIX, SonicWALL NetFlow and SonicWALL IPFIX and Citrix AppFlow. It also supports sFlow.Having insights into your network is critical as time-sensitive network applications such as VoIP, video conferencing, and unified communications are deployed. Scrutinizer is an…

  • Netflix Temporarily Offline? On Movie Night? Ahhhh!

    11 May 2012 | 2:22 pm
    Oh joy - was checking my Netflix DVD queue to see if any interesting movies to stream as well as which ones arrived in the mail and I got this lovely error message: Watch as many TV episodes and movies as you want for one low price! One month FREE Trial.   We’re sorry, the Netflix website is temporarily unavailable. Our shipping centers are continuing to send and receive DVDs, so your movies will be processed as usual. And you can still instantly watch movies via your Netflix ready device. Our engineers are working hard to bring the site back up as soon as possible. We appreciate…

  • Telefonica Launches Skype Competitor Tu Me

    9 May 2012 | 10:24 am
    Telefónica today launched a new mobile app called Tu Me, which essentially takes the approach if you can't beat Skype, join em'. Tu Me features texts, voice calls, messages, and location and photo sharing - all free of charge, with the caveat that it uses your data plan more, so it isn't technically "free" unless you are on an unlimited data plan or you use free Wi-Fi hotspots most of the time.The app is currently only available on iOS however Android is coming. Tu Me enables communication and sharing between mobile phones, recording every interaction through a searchable timeline,…

  • Viber Announces BlackBerry Beta and Windows Phone 7 Beta

    8 May 2012 | 10:38 am
    Viber today announced the availability of Viber for BlackBerry Beta and Windows Phone 7 Beta.Both Viber for BlackBerry Beta and Viber for Windows Phone 7 Beta initially offer Viber Messaging, allowing users to exchange text and high-quality photo messages and share locations with other Viber users. The beta does not yet include their HD VoIP calling. Some may call this a bit premature beta since Viber is a known as a mobile VoIP app not a standalone IM app, but I'll give them a pass to bringing some early love to these two platforms.Viber seamlessly integrates with the devices' interface,…

  • Nokia City Lens Augmented Reality Launches on Lumia Phones

    8 May 2012 | 10:20 am
    Nokia today released its City Lens app for Windows Phone, an app that is an augmented reality browser.  Users open the app, and depending on the phone's angle (landscape [facing away from you], 45 degrees, or parallel to ground) it automatically changes modes - augmented reality, list of locations, and map mode respectively.The coolest mode is obviously augmented reality where you hold the phone up and scan the horizon with the camera and it shows icons where various points of interest (POIs) are located. You can specify the POI category, such as Food.Then you can just tap to read…
 
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    Comunicano

  • Seventh Annual WLSA Convergence Summit Features Innovative Approaches and Technologies to Empower Consumers and Revolutionize Healthcare Delivery and Cost

    Andrea Parker
    15 May 2012 | 9:00 am
    Tools for Consumer Engagement and Empowerment – Crossing the Chasm from Innovation to Institutional and Consumer AdoptionSAN DIEGO – May 15, 2012 – The Wireless-Life Sciences Alliance (WLSA) will conduct its seventh annual Convergence Summit from May 22-24 in San Diego, an event that focuses leaders of the digital revolution in healthcare on crossing the chasm between innovation in wireless healthcare technology and adoption by consumers and institutions.  The Convergence Summit is a multi-year exploration of how applications of wireless technology can revolutionize both the…

  • COUNTERPATH BRIA MOBILE SOFTPHONE APP FOR IPAD RECOGNIZED FOR INNOVATION BY CTIA E-TECH AWARDS

    Andrea Parker
    10 May 2012 | 8:00 am
    Company’s Bria iPad Edition Wins Third Place Out of 25 Finalists in Mobile App Productivity Category VANCOUVER, BC, Canada – May 9, 2012 – CounterPath Corporation (TSX-V: CCV) (OTCBB: CPAH) today announced that its Bria iPad Edition mobile softphone application has won third place in the CTIA Emerging Technology (E-Tech) Awards for the category Mobile Applications: Productivity, Utility and Safety. CounterPath’s application was judged alongside nearly 250 entries for innovation, functionality, technological importance, implementation and overall "wow" factor. Bria iPad…

  • CounterPath Brings Enterprise-Grade VoIP Softphone to Android Tablets

    Danielle Ross
    9 May 2012 | 1:35 pm
    New Bria Android Tablet Edition Application Enables Enterprises to Extend PBX Featuresto Android Tablets, Including Employee-Owned Devices  Vancouver, BC, Canada – May 9, 2012 – Android had 39 percent of the in quarter shipments of the consumer tablet market in the fourth quarter of 2011, according to Strategy Analytics, while a recent NPD In-Stat survey found that 78 percent of businesspeople who have a tablet at work paid for it themselves. CounterPath Corporation (OTCBB: CPAH) (TSX-V: CCV) today announced worldwide availability of Bria Android Tablet Edition, a standards-based…

  • Mobile Tag Media Wins 2012 Red Herring Top 100 Europe Award

    Adrianne Buchta
    8 May 2012 | 11:00 am
    PARIS – May 8, 2012 – Mobile Tag Media, (http://www.mobiletag.com/), leader in 2D and 1D barcode marketing solutions, announced today that is a recipient of the Red Herring’s Top 100 Europe award in recognition of being one of the leading private companies in Europe, celebrating its innovations and technologies. Red Herring’s Top 100 Europe list has become a mark of distinction for identifying promising new companies and entrepreneurs. Red Herring editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, Salesforce.com, YouTube, and eBay…

  • Vu TelePresence Announces Multi-Party, Multi-Vendor Video Service Through Vidtel

    Danielle Ross
    8 May 2012 | 8:15 am
    Vu SME Customers Can Now Video Conference with H.323,  SIP, Skype and Google Endpoints Cranberry Township, PA and Sunnyvale, CA, May 8, 2012 – Vu TelePresence, Inc., a leading video conferencing solutions provider for small and midsized businesses, is launching a new multi-vendor video conferencing capability through Vidtel, the pioneer of cloud any-to-any video conferencing service.  With Vidtel’s MeetMe multi-party video conferencing service, Vu customers can cost-effectively conference with up to twelve participants across H.323, SIP, Skype and Google GTalk…
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    Telepocalypse

  • Why I am not on Facebook, and never will be

    7 May 2012 | 2:12 pm
    I have been inspired by JP's story to recount my personal experience of privacy invasion by making the mistake of signing up for Facebook. I opened an account a few years back to get a sense of what the fuss was all about. Since I have a lot of industry contacts, I found it to be an endless stream of tedious invites to approve people I barely knew as 'friends', and with whom I had no intention of sharing the intimate details of my scandalous personal life. In the meantime, I bought a teeny weeny PC to stick behind the telly and run Skype, so I could talk to my kids and behave in a childlike…

  • Introduction to Telco-OTT Services

    4 May 2012 | 2:03 pm
    Last week was the inaugural Telco-OTT Services workshop, which I ran together with Dean Bubley. We have produced a summary deck of the first session of the day, and you can view it here. Posted by Martin Geddes at 07:03 PM

  • Future of Voice seminar at UC Expo

    14 Feb 2012 | 11:18 am
    Details here. Posted by Martin Geddes at 05:18 PM

  • Peak Telecoms

    28 Jan 2012 | 9:18 am
    The view from the summit is over here. Posted by Martin Geddes at 03:18 PM

  • Premium promotion - @DAPremium

    14 Dec 2011 | 7:10 pm
    Disruptive Analysis has launched a new premium Tweeting service. It's no secret Dean's insights are both highly-read and highly-regarded. Now his best up-to-the-minute reflections on what's going on in telecoms are behind a paywall. I (and many others I am sure) wish him well in making some lucre from this very interesting business model experiment! Posted by Martin Geddes at 01:10 AM
 
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    GigaOM

  • ISwifter’s TheWorx iPad app recreates Facebook, but with games

    Ryan Kim
    16 May 2012 | 1:33 pm
    Just days before Facebook’s big IPO, the company is getting a lesson from another Silicon Valley startup on how to improve its iPad app. ISwifter is showing how it can create a full-fledged Facebook app that also includes Flash gaming. TheWorx iPad app, a Facebook application that is set to go live next month, will provide users with access to status updates, their news feed and photos. But the kicker is that it will also give iPad users access to Facebook’s Flash-based games through an App Hub. Currently, iSwifter’s iPad app allows people to play thousands of Facebook…

  • Calvin: A fast, cheap database that isn’t a database at all

    Derrick Harris
    16 May 2012 | 1:12 pm
    Yale researchers Daniel Abadi and Alexander Thomson think they have developed the cure for Oracle and IBM dominance in the world of database performance, and it isn’t even technically a database. In a blog post Wednesday morning (and in a related research paper), the two researchers detail Calvin, a “transaction scheduling and replication coordination service” that they think can level the playing field between high-cost distributed relational databases and less-expensive, but limited NoSQL and NewSQL databases. Abadi and Thomson aren’t dismissing either NoSQL or…

  • Bloglovin, a design-conscious RSS-meets-Tumblr, gets Betaworks investment

    Ki Mae Heussner
    16 May 2012 | 12:59 pm
    When Mattias Swenson, Patrik Ring and their three co-founders first decided to launch a startup out of high school, the plan was to work on it for a year and then move on with their lives. Growing up in Stockholm, they said, they didn’t know of anyone else who gave up university for entrepreneurship. But more than five years later, they’re still at it. And their startup Bloglovin, which is something like a visual RSS reader meets  Tumblr for the entire blogosphere, is poised for a new level of growth. New York-based Internet company Betaworks is announcing today that it, along with…

  • Verizon phasing out unlimited data as customers switch to 4G

    Kevin Fitchard
    16 May 2012 | 12:20 pm
    Updated. Verizon Wireless plans to close down the mobile broadband buffet for good, phasing out unlimited plans as customers upgrade from 3G phones to 4G. Verizon CFO Fran Shammo revealed the policy plan change on Wednesday while speaking at a J.P. Morgan conference, saying it must turn off the unlimited spigot as a prerequisite for moving to shared family data plans, FierceWireless reported. Verizon ended unlimited data last summer, but it also grandfathered its old all-you-can-eat customers into their $30 plans in perpetuity. That practice now seems to be ending. Shammo said that Verizon…

  • Google shakes up search with new Wikipedia-like feature

    Jeff John Roberts
    16 May 2012 | 12:00 pm
    Just months after rolling out a controversial personalized search feature, Google  is shaking up its search pages once again. This time, the search giant is carving out a chunk of the site for “Knowledge Graph,” a tool that offers an encyclopedia-like package in response to a user’s query. The idea is to get users to spend more time on Google and also to make the search engine offer a more human-like understanding of questions and context. “This is a critical first step towards building the next generation of search, which taps into the collective intelligence of the…
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    IP Carrier

  • Telcos and Cable are Not "Platforms"

    Gary Kim
    16 May 2012 | 9:55 am
    The fight over the TV is really a fight over the next massive consumer platform that is coming up for grabs. Of platforms there are few: Google owns search, Amazon owns digital retail, Facebook owns social, and Apple owns consumer devices. Microsoft owns, well, nothing at the moment, despite its handsome revenue stream from Windows and Office, argues James McQuivey of Forrester Research. But Microsoft’s Xbox 360 is already the most-watched net-connected TV device in the United States and soon, the world. With more than 70 million consoles in households worldwide, as many as half…

  • 88% of All Mobile Apps are Part of Android or iOS Ecosystems

    Gary Kim
    16 May 2012 | 9:49 am
    Some 12 months ago, fewer than 40 percent of mobile subscribers in the United States had smart phones. In early 2012, that percentage has grown to at least 50 percent. That, in turn, is going to have implications for use of mobile apps and bandwidth consumption, at the very least.  Much of the activity will continue to be driven by the Android and iOS ecosystems. Of smart phone owners who have downloaded an app at any point in the last 30 days,  88 percent are part of either the iOS or Android ecosystems, Nielsen reports.  In just a year, the average number of apps…

  • Apple's iPhone screen to grow to 4 or 5 inches?

    Gary Kim
    16 May 2012 | 9:26 am
    As much as many people love their iPhones, the screen size has come to seem a bit cramped as other manufacturers have introduced larger-screen models. Apple has in the past said there are reasons larger screens haven't been offered.  The form factor for Apple's "retina display" has been among the arguments for the 3.5-inch screen.  A new device could use a 1024 x 768 panel which is the same resolution as the company’s first two iPads and works out to 320 pixels per inch.  That would allow a 4-inch iPhone to natively run all of the existing iPad applications that aren’t…

  • Smart Phones for Medical Diagnosis

    Gary Kim
    16 May 2012 | 9:09 am
    Some industry verticals tend to be lead adopters of new technology, while others tend to lag. Historically, the financial sector has lead adoption of most new technologies. Medical segments tend to lag. But smart phones, sensor and apps might change that. And that is one reason e-health tends to get attention from communications service providers. Use of a standard smart phone as a medical sensor could dramatically change the adoption profile. That’s the vision of a team of researchers at the California Institute of Technology. Led by Nate Lewis, a chemist, the team is developing an e-nose…

  • Android Fragmentation: 682,000 Different Devices

    Gary Kim
    16 May 2012 | 9:01 am
    "Fragmentation" matters to the entire Android community: users, developers, OEMs, brands and networks. Fragmentation is a primary reason why Google is changing the way it issues operating system updates.  Fragmentation isn't always a "problem." In many ways, it offers users and developers a chance to experience great choice and variety. The proliferation of devices with their associated screen sizes, internal hardware and custom ROMs creates some difficulties, though, as when a particular app doesn't work at all, or works poorly, on particular devices and operating system versions. …
 
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    Alec Saunders

  • BlackBerry 10 Jam rocked, because of you!

    alec
    7 May 2012 | 6:09 am
    Last week was a whirlwind for BlackBerry developers.  BlackBerry 10 Jam was the official launch of the BlackBerry 10 platform to the developer community – SDK’s, tools, and of course the BlackBerry 10 Alpha device. This was a moment we’d been working toward since before DevCon Americas in the fall.  I know there was a lot of pressure to show a phone last fall, but until the SDK’s were ready, and developers could actually use them, there would have been little point.  Instead we steadily built first the PlayBook OS 1.0 SDK, the PlayBook OS 2.0 SDK, and the PlayBook OS 2.0 software…

  • It’s time to hang up the spurs, Alex.

    alec
    17 Apr 2012 | 2:03 pm
    Last Friday, YouMail released their latest visual voice mail client for BlackBerry.  At the same time, they put up a blog post telling the world that this was end of the line for the BlackBerry customers – no new work would be done on BlackBerry. I thought it a little bizarre.  As publicity stunts go, it was the equivalent of a drive-by-shooting — guaranteed to generate coverage from gawkers and bystanders. And it sure has. It even made CNN! The basic premise behind the post is wrong, though.  Although BlackBerry has some challenging times ahead during our BlackBerry 10 transition,…

  • Chatting with @Scobleizer about RIM

    alec
    17 Feb 2012 | 4:02 pm
    “So, did you see what I wrote?”, he asked? And that’s how my conversation with @scobleizer started.  I had dropped him a note a couple of weeks ago when our Alex Kinsella and he were having a little dust up on twitter, and suggested we grab some time.  Today was the day. “Yes, I saw what you wrote.  And I disagree.  There’s no money, Robert, in being just another undifferentiated Android handset.” “But developers are abandoning BlackBerry, everywhere”, he said.  And when I countered that wasn’t the case, two sell-out developer conferences in Asia and Europe being the…

  • Try Something New Today!

    alec
    9 Jan 2012 | 9:19 am
    I’m in Las Vegas for CES.  I’ve been coming here for industry events for 25 years now.  Yesterday, however, I did something I had never done in all that time.  I rented a car, and drove out of the city to see what else Nevada had to offer besides gambling, hotels, and shows. An hours drive north led me to the Valley of Fire State Park, where I took in the sunset, and the rising of the moon over Lake Mead to the east.  It was stunning.  I’ll go back there again, just to see the rock formations along the 20 mile scenic route through the park. So, what does that have to do with…

  • Five Killer Travel Apps for BlackBerry Users

    alec
    7 Jan 2012 | 8:16 am
    Anyone who follows my 4Square updates on Twitter will know that I travel a lot.  This week it was a quick jaunt to Waterloo.  Next week, I’ll be in Las Vegas for CES 2012.  In February I’ll be at BlackBerry DevCon Europe in Amsterdam, and Mobile World Congress in Barcelona.  And in March, I’ll be taking a short vacation with my wife and kids! With that in mind, here are the killer travel apps I use on BlackBerry. The big Kahuna is BlackBerry Travel.  I’ve used other apps in the past, on other mobile devices, but BlackBerry Travel blows them all away.   When you first book a…
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    Unified Communications Strategies Blog

  • Feedback At The UC Summit 2012

    Art Rosenberg
    7 May 2012 | 6:14 pm
    The weather here in La Jolla today is gorgeous and the UC Summit conference sessions were all very active and interesting. Opportunities for Consultants, VARs and SIs seem abundant for moving their business clients into UC-enabled applications, especially with end user mobility and cloud-based applications. I will be speaking tomorrow on my view of the “UC  Contact Center” as being a great target for the channels to aim at, and this was confirmed at lunch today, when the President/CEO of a New York City-based channel sat down next to me. I asked him about the direction he was…

  • What’s In A Name? “Integrated,” “Unified,” Or “SoMoClo?”

    Art Rosenberg
    2 May 2012 | 2:54 pm
    The business communications industry is really getting confused by terminology. First, when have to come up with a name that describes new capabilities, then, when they attribute all kinds of implied capabilities to the new label. This confusion showed up in a Research Brief by Aberdeen Group last year, when they attempted to put a label on key technologies that are changing business communications, notably Social networking, Mobile communications, and “Cloud” based applications. So, they call the combination of technologies “So-Mo-Clo!”  From there, they moved to the…

  • AT&T’s Mobile Unified Messaging Cloud Service

    Art Rosenberg
    22 Apr 2012 | 5:05 pm
    By Art Rosenberg, The Unified-View/ UC Strategies Expert While business organizations are still struggling to understand how best to migrate mobility and UC-enabled, cloud-based capabilities into their legacy telephony and email environments, AT&T is offering cloud-based, multi-modal unified text and voice messaging services to their mobile consumer subscribers. This is being done via their Encore platform, which is open to communication application developers to exploit the ATT cloud for faster access to integrated communications. This move will add greater impetus for organizations to…

  • The New UC Workspace For Telephony And Video - Cloud Services

    Art Rosenberg
    17 Apr 2012 | 5:04 pm
    New forms of business communications with people (Video conferencing, Social Networking) are joining the world of multi-modal, UC-enabled applications. It is becoming very obvious that both the complexity of software applications and the increasing need for dynamic connectivity bandwidth are leading business customers to move to the flexibility of the Internet “cloud.” Unlike traditional, premise based telephony systems, real-time “collaboration” is expanding beyond the domain of the organization and beyond the wired desktop. This includes flexible flavors of voice and…

  • Avoiding “Angry” Business Communications

    Art Rosenberg
    30 Mar 2012 | 1:00 pm
    I was intrigued by a recent announcement of a book by Dona Young, a teacher and writing coach, entitled “Angry E-Mail; How  To Put A Lid On It” because it was focused on business communications. I offered to review  it because I wanted to see how the recommendations fit into a UC enabled environment. Young’s practical approach to business email begins with making sure to immediately detail the purpose of the message at the start. Recipients of business email don’t have time for socializing small talk. After composing the message, Young recommends spending a few…
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    Unified-View

  • Video Conferencing Moves Out With UC

    5 May 2012 | 12:48 pm
    Copyright © 2012 The Unified-View, All Rights Reserved WorldwideApril 28, 2012By Art Rosenberg, The Unified-View/ UC Strategies ExpertMeetings and real-time conferencing have always been very demanding because it requires all participants to be available at the same time and/or the same place. Starting back in the old days of face-to-face meetings in the same room to exploiting voice and video conferencing for distributed participants, there is still a need to synchronize access to information and personal availability to join a live conference.The primary benefit of conferencing is that it…

  • 22 Apr 2012 | 5:34 pm

    22 Apr 2012 | 5:34 pm
    AT&T Pushing Mobile Users To Their Public, Unified Messaging “Cloud”  By Art Rosenberg, The Unified-View/ UC Strategies Expert  Business organizations and their technology providers are figuring out how best to migrate mobility and UC-enabled, cloud-based capabilities into legacy telephony and email environments. Meanwhile, service provider AT&T is now offering cloud-based, multi-modal unified text and voice messaging services to mobile consumers. This is being done through communication application developers, who can use AT&T's Encore platform, to exploit the…

  • Business Collaboration Really Means UC Enablement

    20 Apr 2012 | 8:18 pm
    Copyright © 2012 The Unified-View, All Rights Reserved WorldwideApril 20, 2012By Art Rosenberg, The Unified-View/ UC Strategies ExpertEven though the term “collaboration” describes how people work together to solve business issues, the bottom line is that “collaboration” needs all forms of communication and information exchange between people. For that reason, the flexibility of “unified communications” (UC) is an implied capability for person-to-person business contacts. Business collaboration, through UC enablement, can now be done more easily and quickly from anywhere and any…

  • Avoiding "Angry" Business Messaging In A UC World

    1 Apr 2012 | 3:22 pm
    Copyright (C) Unified-View, All Rights Reserved.March 31,2012By Art RosenbergIt is not just nice to communicate with people in any business activity, but it is even more important to communicate effectively and avoid damaging relationships because of careless communications. I was intrigued by a recent announcement of a book by Dona Young, a teacher and writing coach, entitled “Angry E-Mail; How To Put A Lid On It” because it was focused on business communications. I offered to review it because I wanted to see how the recommendations fit into a UC enabled environment. Young’s practical…

  • UC Enabled Apps Need "TCU"

    26 Mar 2012 | 6:59 pm
    Copyright © 2012 The Unified-View, All Rights Reserved Worldwide March 26, 2012 Will Cloud Services and Analytics Shift UC “TCO” To “TCU” and “TCS?” By Art Rosenberg, The Unified-View/ UC Strategies Expert Voice and video communications are joining automated business applications in becoming software rather than hardware dependent. This will facilitate the interoperability and integration of these two groups of computer applications, particularly in a virtual, “cloud” based network environment that will support both desktop and mobile apps. The transition to hosted services…
 
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    Unified Communications by Yann Espanet

  • Polycom® KIRK® permit tu use multi-cell DECT with Microsoft Lync

    Yann Espanet
    22 Apr 2012 | 10:23 am
    Polycom® KIRK® offers the first-ever professional DECT multi-cell solution that directly interoperates with Microsoft® LyncTM Server 2010, which will simplify your administration and reduce costs. With the KIRK Wireless Server 6000 solution and Microsoft Lync, Polycom offers the first-ever professional multi-cell DECT solution directly interoperating with Microsoft Lync Server 2010. By adding KIRK DECT to your UC solution, you will experience all the benefits from vertical mobility, central administration and a high return on investment. Interoperability with Lync :…

  • Free Lync online regular expression tester : Regex Hero

    Yann Espanet
    7 Mar 2012 | 8:12 am
      Regex Hero which is an online Silverlight based regex tester for .NET.  It has both a free and a paid version ($15) . Regex Hero has all the following features : 1. Syntax highlighting 2. Syntax checking 3. Real time matching, replacing and splitting against a target string http://regexhero.net/tester/ For example, if you want to normalize phone numbers which appear on webpages with a “(o)” after the country prefix and before the regional prefix in France : 33(0) 3 123456789 You will use this pattern : ^33(0)(\d{10})$ and this translation +33$2 NB : the lync client…

  • Use Lync with Kinect motion and voice sensors…

    Yann Espanet
    23 Feb 2012 | 5:22 am
    LyncKin is a video conferencing tool which makes use of Kinect motion and voice sensors to provide more efficient ways to interact with business  applications and video conferencing equipment provided by Microsoft Lync  2010. It provides Lync with more efficient characteristics that enable  Lync contacts to form real-time, rich communications. http://store.egyptnetwork.com/index.php/default/uc-products/lynckin.html   LyncKin LyncKin takes Kinect from the gaming fantasy world into the business reality by using Kinect sensing technologies to let the user – business person –…

  • TechNet Live Meeting – Lync in an Enterprise Network

    Yann Espanet
    22 Feb 2012 | 8:25 am
    TechNet Live Meeting – ??Lync in an Enterprise Network EventID:1032506834 Starts:Thursday, March 22, 2012 2:00 PM Time zone: (GMT+01:00) Paris Duration: 1 hour(s) 30 minute(s) Product(s): Microsoft technologies. Audience(s): Additional Information Worker, App/LOB Specialist, Architect, Desktop/EndUser Specialist, Infrastructure Specialist, IT Decision Maker, IT Generalist, IT Implementer, IT Manager and Tech Influencing BDM. Abstract This session covers everything you need to know about how Microsoft Lync works with the Enterprise Network. Learn all about new features like Call…

  • Microsoft Lync Online conversation translator with Bing

    Yann Espanet
    15 Jul 2011 | 11:15 am
    Conversation Translator provides a real-time language translation service for Lync instant messaging (IM) conversations. With Conversation Translator, both the sender and receiver can converse in their native language, and Conversation Translator handles the translation. Powered by the Microsoft Translator Web Service, Conversation Translator currently supports translation between 35 languages… Download it here from Microsoft : http://lync.microsoft.com/Adoption-and-Training-Kit/tools-and-apps/Pages/Conversation-Translator.aspx
 
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    UCStrategies.com Articles Feed

  • UC Summit 2012 Takeaways – It’s Only UC, But I Like It

    Jon Arnold
    16 May 2012 | 12:00 pm
    This was my first UC Summit, but as you may know, I’ve been following this space for some time. So, what can I add that hasn’t already been said? My overall takeaway is that it’s time to rewrite the rules. More to the point, there are no rules, nobody’s really in charge, and nobody really knows the right answers. Could there ever be a more perfect storm of uncertainty and opportunity at the same time in this market?

  • CEBP Series Part 7: Enhance Collaboration Effectiveness

    Marty Parker
    11 May 2012 | 11:10 am
    This is part seven in a review of the seven major applications for Communications Enabled Business Processes (CEBP) as introduced in “UCStrategies VAR-SI Series: Building Your UC Applications Practice.” Part seven will address the CEBP applications that will “Enhance Collaboration Effectiveness.”

  • Mitel Releases AnyWare Cloud-Based Service

    Robbie Pleasant
    10 May 2012 | 10:15 pm
    Mitel has recently introduced the AnyWare Infrastructure-as-a-Service, a new cloud-based service for deploying Unified Communications-as-a-Service. With the AnyWare IaaS, Mitel's Freedom Architecture is extended to let IT organizations host virtualized UCC software in a private datacenter.

  • New Releases from ShoreTel

    Robbie Pleasant
    9 May 2012 | 10:40 pm
    ShoreTel made a number of announcements at Interop Las Vegas, including new collaboration solutions, an enhanced online portal for cloud customers, and a new unified communications and infrastructure bundled offering.

  • Huawei Enters Distribution Agreement With SYNNEX

    Robbie Pleasant
    9 May 2012 | 10:35 pm
    SYNNEX Corporation has recently signed a deal with Huawei Technologies, wherein SYNNEX' CONVERGESolv Secure Networking division will work with resellers to bring Huawei's IP network infrastructure, unified communications & collaboration, and data center products to customers in the United States. With this, SYNNEX's networking division can work with its reseller community, providing new options for enterprises.
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    TalkingPointz

  • NEC’s Advantage

    Dave Michels
    14 May 2012 | 3:37 pm
    This week is the NEC Advantage conference in Florida. NEC actually hosts two back-to-back conferences – the first one is for consultants and dealers, and then comes one for customers. It’s sound logic as they put a significant effort into their exhibit hall and demo setup. This will be my second trip to NEC Advantage. [...]

  • Your iPhone or your Life

    Dave Michels
    9 May 2012 | 8:55 am
    Lately, I’ve come across several stories about stolen iPhones. The first one that caught my attention was here by Colin: Who Profits from Mobile Phone Theft? Evidently, iPhone theft is a real problem that continues to grow. Colin points out that Apple could put a stop it if they wanted to, but don’t. Instead the US [...]

  • Why Not Talk on the Phone?

    Dave Michels
    7 May 2012 | 9:22 am
    Of all the devices we use for communications, the good ol telephone is the odd one out. Is it because the others are that much better, or because there is some stigma associated with talking on the phone? The answer is actually a bit of both. Believe it or not, we’ve been trained by an evolutionary society not [...]

  • UCSummit 2012

    Dave Michels
    5 May 2012 | 11:52 am
    This week is the UC Summit in La Jolla, CA. This conference is all about the UC Channel, how it’s changing and what to benefit from the changes. What’s interesting is almost every major vendor has stated initiatives to expand their channel. This is for various reasons, but mostly because they want more sales. The [...]

  • iPad Initial Thoughts: Consumption

    Dave Michels
    3 May 2012 | 8:30 am
    One thing about the iPad that I’ve been looking forward to is using it for consumption. I have a few movies in MP4, and I’ve been jealous of folks that have iPads on planes.  Compared to my notebook computer which is plagued with bulky keyboard and short attention span batteries, the iPad looks incredibly fit for entertainment [...]
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    IVR Deconstructed

  • Language Environments

    lisa
    16 May 2012 | 1:17 pm
    Interactive voice response, or IVR, applications are typically commissioned and deployed with the intent of positively solving an existing issue or facilitating further communication abilities via technology.  Most, if not all IVR systems are developed with the hopes of enabling additional and alternative communication channels for end users seeking to interact with technology in a constructive manner. While IVR applications are productively integrated into business environments, incorporating backend databases and streamlining incoming and outgoing data collection processes, there are other…

  • The Future of Translation?

    charlie
    15 May 2012 | 4:18 pm
    …continued from Translation with ASR… The implications of using speech recognition for translation in the interactive voice response, or IVR, world could be far-reaching. IVR systems and translation could go hand in hand. Barbara Dragsted, Inge Gorm Hansen and Inger M. Mees from the Copenhagen Business School were curious to see whether an automatic speech recognition (ASR) program (vital to interactive voice response) could improve translation among the translation and interpretation students at their school. The researchers asked students to translate various documents from Danish to…

  • Translation with ASR

    charlie
    15 May 2012 | 4:15 pm
    Translation is an area that could emerge in the interactive voice response, or IVR, world soon. Although I’ve actually worked as a translator (written French to written English), I’m surprised I haven’t thought more about it. Interactive voice response relies heavily on automatic speech recognition (ASR). With translation added to the equation, IVR may rely on it even more. Maybe one day we’ll have IVR systems that automatically understand and converse in 100s of languages. For now, though, a group of Danish researchers has been looking into using ASR for translation. What they’ve…

  • HAL, Wake Up

    charlie
    14 May 2012 | 4:58 pm
    …continued from Wake-Up-Words… Automatic speech recognition (ASR) is at the heart of all interactive voice response, or IVR, systems. Over the years, speech recognition has made leaps and bounds, and it could be about to make another one. Florida State University researchers V.Z. Kepuska and T.B. Klein have been working on a way to make it easier for ASR systems to recognize when someone is speaking to them. Wake-up-words (WUWs) are exactly what they sound like—words to wake the computer up, or command words. Once you wake the computers up, via a command word, interaction can begin.

  • Wake-Up-Words

    charlie
    14 May 2012 | 4:57 pm
    Automated speech recognition (ASR) is vital to technologies like interactive voice response, or IVR, systems that handle human-computer interaction via audio. Yet we haven’t quite gotten to the point where they’re like HAL 9000 from 2001: A Space Odyssey. One of the challenges for ASR systems (and, subsequently, IVR systems) is distinguishing between words spoken to the ASR and words spoken to someone else. Researchers from the Florida Institute of Technology have looked into it and maybe have the next breakthrough. Even for us (humans, that is), it can be hard to know if someone is…
 
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    NFC World

  • ‘Credit card’ heart monitor shares results with NFC

    Mike Clark
    16 May 2012 | 12:32 pm
    A new consumer heart monitoring device that uses near field communication to pass test results to the user's Android NFC phone or tablet has been unveiled by Impak Health, a joint venture between Swedish chip...Read the rest of ‘Credit card’ heart monitor shares results with NFC at NFC World. Related news SleepTrak uses NFC to monitor and report on sleep disorders SK Telecom buys stake in Korean card issuer, will launch mobile credit card services in 2010 NFC kit lets patients leave hospital earlier and monitor their return to health from home

  • Narian offers NFC app creator

    Mike Clark
    16 May 2012 | 11:55 am
    NFC innovator Narian Technologies has launched a platform designed to give everyone the tools to create their own NFC applications. The offering includes a web-based app creator portal, a tag writing application and an Android-based...Read the rest of Narian offers NFC app creator at NFC World. Related news Narian launches low cost NFC platform for retailers Narian unveils suite of NFC apps for retailers Narian lines up retail pilots

  • Poken adds UK agent

    Mike Clark
    16 May 2012 | 11:38 am
    Poken has appointed audio visual hire specialist Smart AV as its exclusive UK partner. The company plans to use Poken's NFC-based digital business card and social networking platform to offer event organisers improved networking opportunities...Read the rest of Poken adds UK agent at NFC World.

  • KDDI unveils world’s first NFC and Felica phone

    Mike Clark
    16 May 2012 | 11:25 am
    Japanese mobile operator KDDI will offer the world's first phone with both NFC and Felica support from this summer. The Sharp Aquos Phone Serie will support Japan's widely-used Felica contactless payment system as well as the...Read the rest of KDDI unveils world’s first NFC and Felica phone at NFC World. Related news FeliCa Networks signs deal with Samsung for Japan’s move to NFC Gemalto provides KDDI with end-to-end NFC security solution KDDI, Softbank Mobile and SK Telecom to introduce NFC standard services in Japan and Korea

  • Wireless goes contactless

    Mike Clark
    16 May 2012 | 10:00 am
    Pop fans will be able to leave their wallets at home during a three day music festival in London in July. All vendors at the Barclaycard-sponsored Wireless Festival will accept contactless payments, including NFC-based Quick...Read the rest of Wireless goes contactless at NFC World. Related news Barclaycard expands Quick Tap NFC service and offers PayTag stickers to Visa credit card holders Barclays increases contactless transaction limit by 50% Barclaycard expects UK and US consumers to pay regularly by mobile “within two to three years”
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    RingCentral Blog for Businesses

  • RingCentral Customer CDL Helpers Featured in Entrepreneur Magazine

    Denise Terry
    16 May 2012 | 1:35 pm
    Last week’s customer success story featured founder and CEO Tucker Robeson of CDL Helpers, a consulting company aimed at helping the trucking industry reduce employee turnover and increase productivity. We are happy to see that CDL Helpers appears in today’s issue of Entrepreneur.com on ‘How Cloud Computing Saved My Business‘ by Stuart Wolpin. Stuart interviewed CDL Helpers [...]

  • RingCentral Operations Update

    David Sipes
    16 May 2012 | 9:00 am
    Dear Valued RingCentral Customers, We have fully restored service for all customers and have completed a thorough investigation of the service interruption on Thursday May 10th. I’d like to share the results with you: The service interruption was due to a third party component failure that prevented connectivity on a portion of our digital lines [...]

  • Happy Mother’s Day! Have You Called Your Mom?

    Denise Terry
    13 May 2012 | 12:45 pm
    There’s a reason why Mother’s Day is one of the busiest days of the year for voice calls across the world. Communicating with the power of voice through a phone call delivers a more emotionally authentic experience than an email, a Facebook post, or a greeting card ever could. Calling your mom to share your [...]

  • Our Sincere Apologies

    David Sipes
    10 May 2012 | 8:00 pm
    Dear RingCentral Customers, Earlier today, we experienced a digital line outage that affected 10% of our customers. I am deeply sorry for the inconvenience and disruption to you, your business, and your customers. At this time, services have been restored for those affected. If you are still experiencing issues, please visit us at: www.ringcentral.com/support.html The entire staff [...]

  • CDL Helpers Keeps on Truckin’ with RingCentral’s Cloud Phone System

    Denise Terry
    9 May 2012 | 8:00 pm
    I interviewed founder and CEO Tucker Robeson of CDL Helpers for this week’s Customer Success Story, seen here sporting his brand new RingCentral polo shirt. RingCentral Helps CDL Helpers Connect With Far-Flung Clients CDL Helpers is a consultancy that serves businesses in shipping, retail and other industries – any company that uses commercial vehicles is [...]
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