Unified Communications

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  • AT&T offers 'UC as a service' to enterprise customers - Network World

    UNIFIED COMMUNICATIONS - Google News
    27 Jan 2012 | 2:13 pm
    ITProPortalAT&T offers 'UC as a service' to enterprise customersNetwork WorldAT&T is now offering cloud-based unified communications to its enterprise customers, adding to its existing portfolio of hosted VoIP services (with Voice DNA) and other managed UC services. AT&T UC Services are embedded in the AT&T managed network, AT&T Introduces United Communications Service for Enterprise UsersITProPortalall 3 news articles »

  • Startup Camp at ITEXPO Draws Praise

    Communications and Technology Blog - Tehrani.com
    27 Jan 2012 | 4:30 pm
    One of the more exciting portions of ITEXPO is the collocated StartupCamp5 Comms Edition which is an event which brings together some of the hottest startups around and allows the audience to help pick the one which should get funding. Last year, there were investors in the audience who pledged funds on the spot! Very exciting – this is where the next generation of innovators will be discovered. For more on this event-within-an-event check out these articles from Dave Michaels and Andy Abramson. Here are some excerpts from Dave: Every year, the most excitement at ITEXPO is around…

  • Symantec - Disable pcAnywhere Now! Who the Heck Still uses it?

    VoIP & Gadgets Blog
    27 Jan 2012 | 8:47 am
    Symantec suspected in 2006 that its network had been breached, but when Anonymous started talking publicly about Symantec source code it confirmed their suspicions. According to Wired: The company surprised the public last week when it disclosed that hackers had obtained source code for its pcAnywhere software and other products, and that the code had likely been stolen in a six-year-old breach that Symantec had never disclosed. Symantec said in its announcement that users should disable pcAnywhere until the company had time to update the software to ensure that hackers are unable to exploit…

  • Astronomical Roaming Costs Have Contributed to Lost Business in One of Four Fortune 1000 Companies Surveyed

    Comunicano
    Adrianne Buchta
    27 Jan 2012 | 7:10 am
    Corporations Forced To Consider Alternatives To Save On International Calling RESEARCH TRIANGLE PARK, N.C., (Jan. 27, 2012): Research from CCMI, a leading information source for the telecom industry, reveals that a majority of Fortune 1000 companies are pursuing alternatives to control the exorbitant wireless bills incurred when employees do business internationally. The report, commissioned by Truphone, the world’s first truly global mobile operator, found that 40 percent of companies are forbidding or curtailing business usage of wireless devices while abroad to help…

  • 15 things successful CEOs want you to know

    GigaOM
    Peter Corbett, iStrategyLabs
    28 Jan 2012 | 2:01 am
    As a young CEO of a growing company, I find that the most valuable insight I’m gaining these days has been from other CEOs. Certainly this realization isn’t revolutionary – YPO, EO, Mindshare and a host of other organizations are set up just for this kind of knowledge exchange. But who has time for that? This is a social media world. We’re live in 140-character sound bites. So I decided to ping my favorite CEOs via Twitter to see what kind of wisdom they could drop on me. Here’s the great advice they shared. Daniel Ek, CEO, Spotify Figure out what the top five most important…
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    UNIFIED COMMUNICATIONS - Google News

  • AT&T offers 'UC as a service' to enterprise customers - Network World

    27 Jan 2012 | 2:13 pm
    ITProPortalAT&T offers 'UC as a service' to enterprise customersNetwork WorldAT&T is now offering cloud-based unified communications to its enterprise customers, adding to its existing portfolio of hosted VoIP services (with Voice DNA) and other managed UC services. AT&T UC Services are embedded in the AT&T managed network, AT&T Introduces United Communications Service for Enterprise UsersITProPortalall 3 news articles »

  • Unified Communications Voice Summit for State and Local Government - PR Web (press release)

    27 Jan 2012 | 8:00 am
    Unified Communications Voice Summit for State and Local GovernmentPR Web (press release)The Via Group presents the Unified Communications Voice Summit for State and Local Government to discuss the opportunities and challenges of migrating to Microsoft® Lync® voice. Participants will also interact with the hands-on Microsoft Experience and more »

  • Small Business Knowledge of Cloud Capabilities Grows: Fonality - eWeek

    27 Jan 2012 | 7:38 am
    Small Business Knowledge of Cloud Capabilities Grows: FonalityeWeekThe study concluded that cloud-based unified communications (UC) could eliminate productivity shortfalls among SMBs. Small businesses are increasingly becoming educated about the benefits cloud computing holds for their companies, according to a report and more »

  • Avistar Communications Reports Financial Results for the Fourth Quarter and ... - Business Wire (press release)

    27 Jan 2012 | 4:31 am
    Avistar Communications Reports Financial Results for the Fourth Quarter and Business Wire (press release)(BUSINESS WIRE)--Avistar Communications Corporation (www.avistar.com), a leader in unified visual communications solutions, today announced its financial results for the three and twelve months ended December 31, 2011. Total revenue was $7.9 million and more »

  • Ex-GLOBALINX Channel Chief Ron Ireland Finds a New Job - Channel Partners

    26 Jan 2012 | 2:48 pm
    PR Web (press release)Ex-GLOBALINX Channel Chief Ron Ireland Finds a New JobChannel PartnersOn Thursday, California-based SimpleSignal, a provider of cloud unified communications and IP services, announced it has hired Ireland as its senior vice president of finance and business development. Ireland will oversee daily financial operations and Unified Communications Provider SimpleSignal Hires Industry Veteran Ron PR Web (press release)all 4 news articles »
 
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    Communications and Technology Blog - Tehrani.com

  • Startup Camp at ITEXPO Draws Praise

    27 Jan 2012 | 4:30 pm
    One of the more exciting portions of ITEXPO is the collocated StartupCamp5 Comms Edition which is an event which brings together some of the hottest startups around and allows the audience to help pick the one which should get funding. Last year, there were investors in the audience who pledged funds on the spot! Very exciting – this is where the next generation of innovators will be discovered. For more on this event-within-an-event check out these articles from Dave Michaels and Andy Abramson. Here are some excerpts from Dave: Every year, the most excitement at ITEXPO is around…

  • ITEXPO is Everywhere - Even Newspapers

    27 Jan 2012 | 1:47 pm
    In TMC’s never-ending quest to bring in the largest global community of tech and communications decision-makers from around the globe to ITEXPO we do virtually everything we can to ensure we reach the largest audience we can online and via our multiple print publications and social networks. But what you may not be aware of is we also spend money in newspapers such as the Miami Herald to ensure everyone in Miami is aware of the show. And yes, people still read newspapers. I hope you like the ad – let me know if you have any comments on it or room for improvement thanks. Oh and…

  • Google: Can it be Everything to Everyone?

    27 Jan 2012 | 1:33 pm
    Google is the new Microsoft but boy are they faster than Redmond ever was. Part of the reason has to do with the search engine leader’s access to the eyeballs of almost every human on earth via its home page but another reason for the blistering speed of the company has to do with the speed of innovation – which I recently described as (Moore’s Law*Metcalfe’s Law)/Patent Lawsuit Activity. What we saw happen to Microsoft is telling. As they expanded into market after market like IPTV products like Internet Explorer and their mobile strategy seemed ever changing as did…

  • Need a New Car? Win a Mustang at ITEXPO in Miami Next Week

    27 Jan 2012 | 9:48 am
    I think I may have one of the best jobs in the world. I admit it is a bit ADHD-inducing as I get involved in lots of areas from new media to the latest technologies in the market as I run this major media company which is TMC. Not only do I get help influence tens of millions of people online I also get to host live events where I meet many of the readers who frequent my blog and TMCnet - the main web portal of TMC where I am CEO.But the most exciting part of my job comes twice a year when I give away a car to an unsuspecting attendee at ITEXPO. Next week - Friday Feb 3rd at 1:45 pm at the…

  • Alternion: Manage 220+ Social Connections From one Dashboard

    26 Jan 2012 | 8:13 pm
    Let’s face it – social networking is time consuming. I believe part of the reason for the meteoric rise in social networking these past few years has to do with a miserable job market coupled with the fact that social is free and people are cutting the cable cord. But even with unlimited tim,e managing video sites like YouTube and Vimeo as well as Flickr, a blog, Twitter, Facebook, email and other networks is a herculean task requiring you to take your mental vitamins. And if you use social for work the situation gets more challenging as your employer likely wants you to manage…
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    VoIP & Gadgets Blog

  • Symantec - Disable pcAnywhere Now! Who the Heck Still uses it?

    27 Jan 2012 | 8:47 am
    Symantec suspected in 2006 that its network had been breached, but when Anonymous started talking publicly about Symantec source code it confirmed their suspicions. According to Wired: The company surprised the public last week when it disclosed that hackers had obtained source code for its pcAnywhere software and other products, and that the code had likely been stolen in a six-year-old breach that Symantec had never disclosed. Symantec said in its announcement that users should disable pcAnywhere until the company had time to update the software to ensure that hackers are unable to exploit…

  • Spirit Airlines Claims Government Forcing them to Hide Taxes in Fares

    24 Jan 2012 | 4:03 pm
    Check out this email I got from Spirit Airlines discussing how our U.S. government wants to HIDE government taxes from the American people. Most transparent Administration ever! NOT! Seriously? How can we as a republic support or oppose a particular political party or candidate if we cannot see the policies they've enacted? Hiding taxes is certainly one way to avoid the ire of the American voter! Here's the full body text of the email: WARNING: New government regulations require us to HIDE taxes in your fares. This is not consumer-friendly or in your best interest. It's wrong and you…

  • Pumped for StartupCamp5's Fast-paced Startup Pitches

    24 Jan 2012 | 12:46 pm
    I'm headed out to ITEXPO East, taking place next week from January 31 through February 3, at the Miami Beach Convention Center, in Miami, Florida. One of the the items of my must-see list is StartupCamp5 Comm Edition, collocated with ITEXPO East. I'm pretty pumped to see this, especially since at StartupCamp4, Internet / Ethernet legend Bob Metcalfe gave a phenomenal keynote, which was very well received. You can see his keynote here:During the keynote Bob had some kind words to say about Apple's Steve Jobs, before Steve Jobs passed. It was obvious from Bob's emotions that he knew his friend…

  • Lync Federation Tool Makes it Easy to Find Lync-enabled Business Partners

    23 Jan 2012 | 3:08 pm
    Who wouldn't want to join the Federation? No, not the United Federation of Planets, commonly referred as the Federation, though it would be cool to play on the Star Trek Enterprise's holodeck. No, we're talking Lync Federation here. Matt Landis has a cool WCF Tool (Who Can Federate) that will scan through your Outlook contacts and tell you which contacts have public Microsoft Lync or OCS federation enabled. The utility works simply by checking for a specific Lync DNS SRV record for each domain name in your Outlook contacts.You don't even need Lync installed to try this tool. Companies…

  • Esnatech Releases Office-LinX 8.5, a Cloud-based UC Platform

    19 Jan 2012 | 10:35 am
    Esnatech, today announced the release of version 8.5 of Office-LinX, a unified communications platform that enables enterprises to integrate UC with cloud-based technologies such as Google Apps, VMware Zimbra , Salesforce.com, and Microsoft BPOS/Office 365. Office-LinX is optimized to work in mixed, distributed environments integrating with multiple on- and off-premise telecommunications technologies and cloud-based applications and infrastructure. It can for instance integrate with solutions from Asterisk, Avaya, NEC, Cisco, Toshiba, Panasonic, Shoretel, and more. The latest high…
 
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    Comunicano

  • Astronomical Roaming Costs Have Contributed to Lost Business in One of Four Fortune 1000 Companies Surveyed

    Adrianne Buchta
    27 Jan 2012 | 7:10 am
    Corporations Forced To Consider Alternatives To Save On International Calling RESEARCH TRIANGLE PARK, N.C., (Jan. 27, 2012): Research from CCMI, a leading information source for the telecom industry, reveals that a majority of Fortune 1000 companies are pursuing alternatives to control the exorbitant wireless bills incurred when employees do business internationally. The report, commissioned by Truphone, the world’s first truly global mobile operator, found that 40 percent of companies are forbidding or curtailing business usage of wireless devices while abroad to help…

  • Voxbone Sees Continued VoIP Growth After Strong 2011

    Danielle Ross
    25 Jan 2012 | 7:00 am
    Revenue Rose 19 Percent, Network Traffic Increased 33 Percent From 2010 Levels BRUSSELS – Jan. 25, 2012 – Voxbone announced today that despite economic uncertainties in some parts of the world last year, its pattern of steady year-after-year growth in VoIP communications continued as demand from existing customers increased, coupled with new business wins from some of the fastest-rising operators in telecommunications. The company is calling 2011 a breakthrough year because it enjoyed lift for the first time from customers such as Telefónica and iBasis, while most growth came from direct…

  • VoIP Supply Announces Results of Customer Experience Survey

    Adrianne Buchta
    24 Jan 2012 | 7:00 am
    Revealing Extraordinary Customer Loyalty Due to Product Availability, Price and Expertise— 97 Percent of Customers Likely or Very Likely to Buy Again BUFFALO, N.Y., Jan. 24, 2012—VoIP Supply LLC (www.voipsupply.com), North America’s leading supplier of VoIP equipment and complete solutions, announced the results of a customer satisfaction survey conducted in December, 2011.  In a survey of more than 500 of its customers, VoIP Supply learned just how completely over-the-top it is appreciated by them:  98 percent are likely or very likely to recommend VoIP Supply to…

  • Vidtel Selected By Channel Reseller News as a Need-to-Know Video Conferencing Vendor

    Danielle Ross
    24 Jan 2012 | 7:00 am
    Sunnyvale, Calif. – Jan. 24, 2012 – Vidtel, the pioneer of any-to-any cloud video conferencing, has been selected as a Channel Reseller News (CRN)’s Emerging Video Vendor You Need to Know.  CRN identified ten video service providers who are leading the way video is being adopted by business customers and the channel. “Being chosen as CRN’s Emerging Video Vendor builds on the momentum we’ve seen since announcing our Channel Program in November.  As the only cloud video conferencing service provider with an exclusively channel-focused strategy, we’re excited to…

  • Vopium Innovates with Upgraded iPhone App

    Danielle Ross
    23 Jan 2012 | 12:10 pm
        Vopium, an award-winning mobile VoIP provider that offers low-cost, high-quality calling to more than 1 million users in 52 countries, is announcing immediate availability of its upgraded iPhone app. The update, Version 2.1, available from iTunes here, offers these significant enhancements: An in-app payment feature that enables a user to conveniently top up an account in iTunes instead of having to enter credit card details for calls to non-Vopium users. A presence indication of Vopium contacts for push-notification-based calling. This feature increases the likelihood of free…
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    GigaOM

  • 15 things successful CEOs want you to know

    Peter Corbett, iStrategyLabs
    28 Jan 2012 | 2:01 am
    As a young CEO of a growing company, I find that the most valuable insight I’m gaining these days has been from other CEOs. Certainly this realization isn’t revolutionary – YPO, EO, Mindshare and a host of other organizations are set up just for this kind of knowledge exchange. But who has time for that? This is a social media world. We’re live in 140-character sound bites. So I decided to ping my favorite CEOs via Twitter to see what kind of wisdom they could drop on me. Here’s the great advice they shared. Daniel Ek, CEO, Spotify Figure out what the top five most important…

  • 7 stories to read this weekend

    Om Malik
    28 Jan 2012 | 2:00 am
    There is a lot of talk about data, 3D printing, innovation, design and user interaction and curation. So this week’s theme is a collection of writing that questions conventional wisdom about these aforementioned themes. Most of them are long — so better get a cup of tea now. Data trumps opinion, especially when it comes to design, argues Adapative Path’s Brandon Schauer. He outlines four examples in his post. The myth of the new brand new innovation myth: Is that headline giving you a headache? If you look beyond it, the article is a great treatise on innovation, the…

  • Causecast takes corporate philanthropy beyond the Fortune 500

    Colleen Taylor
    27 Jan 2012 | 7:16 pm
    For big companies like Google, Salesforce and Microsoft, being active in charitable causes is practically a must-do. Companies of this size often have entire teams of employees focused on philanthropic initiatives and organizing company-wide volunteering events. But at smaller companies that don’t have the same infrastructure in place, employees often don’t have the same opportunities to give back, on-the-job. Screenshot of Causecast for Employees (click to enlarge) That’s where a new software platform built by Los Angeles-based startup Causecastcomes in. This week Causecast…

  • Gaiman: SOPA and PIPA are on the wrong side of history

    Mathew Ingram
    27 Jan 2012 | 5:00 pm
    Author Neil Gaiman The twin anti-piracy threats that were being considered by Congress — the SOPA bill in the House and the PIPA legislation in the Senate — have been put aside due to the storm of controversy and criticism they sparked. But the media and entertainment industries are unlikely to give up their battle so easily, author Neil Gaiman said in an interview this week, even though what they’re trying to do amounts to “trying to put genies back in bottles.” Gaiman, who recently signed an open letter protesting SOPA with over a dozen other prominent artists,…

  • Would you cut Facebook a privacy pass if it paid you?

    Derrick Harris
    27 Jan 2012 | 4:40 pm
    Rightly or wrongly, Facebook catches a lot of flak for impeding on privacy by selling user information to advertisers and generally enabling too much sharing. But would users care so much if Facebook gave them a cut of the profits it generates by selling their data? Think about it like Plink’s new loyalty program that rewards consumers with Facebook Credits for eating at certain restaurants, only in reverse. I suggested this Thursday as a possibility for empowering users across the web, generally, but Facebook (and maybe Google) actually seems like the perfect company to pull it off.
 
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    IP Carrier

  • Amazon Kindle Fire is Having Quite an Impact

    Gary Kim
    27 Jan 2012 | 4:01 pm
    The Amazon Kindle Fire is having quite an impact on end user sessions. In just two months, the Kindle Fire has gone from zero sessions to 36 percent of all Android tablet sessions. On the chart you can see that the Samsung Galaxy Tab dominated Android tablet application sessions as recently as November 2011. Just two months later, In January 2012, Kindle Fire represented 36 percent of sessions, the same percentage as held by the Galaxy Tab. Other data suggests that tablet and e-reader ownership doubled in just two months, as well. Unprecedented growth The share of adults in the United…

  • Mobile Banking, For Many, IS banking

    Gary Kim
    27 Jan 2012 | 3:45 pm
    Mobile banking is becoming banking, a PwC survey suggests. Mobile banking will be the norm by 2015 and consumers will be willing to pay up to $15 per month for mobile banking services that offer convenience and value. Key to the PwC research is its prediction that by 2015 mobile will overtake branch networks as the dominant channel of customer interaction with financial institutions. Another finding is that the bar is getting raised: to attract Gen Y customers, financial institutions need to improve their digital banking products. The PwC research is based on a survey of 3,000…

  • Siri Getting Used?

    Gary Kim
    27 Jan 2012 | 3:38 pm
    Tell the truth: do you really do anything with Siri other than show people what a cool thing it is? Maybe I'm hanging around with the wrong people, but I rarely encounter anybody who really uses it, other than to show somebody what it can do. It's entertain  ing, and provides a "wow" factor, but really, who uses it?

  • Google Mobile Wallet Facing Headwinds?

    Gary Kim
    27 Jan 2012 | 3:32 pm
    Google’s head of consumer payments Vikas Gupta has resigned, AllThingsD reports.  Separately, former vice president Stephanie Tilenius also has left to work in another position at Google.  To be sure, it would not be unusual if an entrepreneur whose firm was acquired by Google eventually left to perhaps start another company.  Nor would it be unusual if an executive gets moved to another post, at a firm as large as Google. But some will wonder whether the changes mean Google has found it more difficult than originally expected to get traction for its Google Wallet initiative.

  • more Evidence That Texting is Displacing Talking

    Gary Kim
    27 Jan 2012 | 3:18 pm
    The latest data from CTIA: The Wireless Association provides more evidence that texting is displacing talking among U.S. consumers. Since about June 2008 some 60 million additional users have become mobile subscribers. Since that time, though, the amount of voice traffic has been flat. Usage has shifted dramatically to texting, rather than talking. That doesn't mean a mobile device is useful "only" as a messaging device. People still do talk. It's just that a greater percentage of total communications are occurring in text mode. Latest CTIA data
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    Alec Saunders

  • Try Something New Today!

    alec
    9 Jan 2012 | 9:19 am
    I’m in Las Vegas for CES.  I’ve been coming here for industry events for 25 years now.  Yesterday, however, I did something I had never done in all that time.  I rented a car, and drove out of the city to see what else Nevada had to offer besides gambling, hotels, and shows. An hours drive north led me to the Valley of Fire State Park, where I took in the sunset, and the rising of the moon over Lake Mead to the east.  It was stunning.  I’ll go back there again, just to see the rock formations along the 20 mile scenic route through the park. So, what does that have to do with…

  • Five Killer Travel Apps for BlackBerry Users

    alec
    7 Jan 2012 | 8:16 am
    Anyone who follows my 4Square updates on Twitter will know that I travel a lot.  This week it was a quick jaunt to Waterloo.  Next week, I’ll be in Las Vegas for CES 2012.  In February I’ll be at BlackBerry DevCon Europe in Amsterdam, and Mobile World Congress in Barcelona.  And in March, I’ll be taking a short vacation with my wife and kids! With that in mind, here are the killer travel apps I use on BlackBerry. The big Kahuna is BlackBerry Travel.  I’ve used other apps in the past, on other mobile devices, but BlackBerry Travel blows them all away.   When you first book a…

  • Happy New Year!

    alec
    6 Jan 2012 | 5:01 pm
    It’s been kind of a crazy 2011.  As a result of that, this space has been neglected.  Truth be told, it hasn’t been just due to being busy, though.  It has also been due to figuring out the relationship of Saunderslog.com to my new role at RIM. Last week, Andy Abramson wrote that there used to be more bloggers.  In the early days of the VoIP industry, there was definitely a cabal of sorts – a crew of folks who wrote steadily about stuff that mattered. Often opinionated, often right, sometimes wrong, and always entertaining.   Andy, you’re right.  We…

  • What’s in a name? Branding your product.

    alec
    31 Oct 2011 | 6:19 am
    I stood at the cash at the local Tim Horton’s (a Canadian doughnut chain), and ordered a “combo” – sandwich, coffee, and a doughnut.  “And which baked good would you like with your lunch, sir?” Baked good.  Wow! Questioned, he explained that “baked goods” just seemed an easier and shorter description than enumerating all the possible confections I could order in place of the doughnut with my lunch. Tim’s sells doughnuts, and plenty of them.  But they also sell other (ahem) “baked goods” such as croissants, pastries, muffins and cookies.  You see, over…

  • Raising a Glass to Steve Jobs –-1955-2011

    alec
    5 Oct 2011 | 8:49 pm
    I’ve just been sitting and chatting with my parents on the phone. Told them that the first computer I ever laid eyes on was an Apple II.  It was at the CompuMart store at the corner of Roosevelt and Byron in 1978.  We used to head down there after school. The owner, a tolerant guy who didn’t mind a few geeky boys in his store, would let us laboriously type code from the latest issue of Byte Magazine into the one Apple II he had in the shop. And then we’d sit back, type “Run”, and magic would happen. We loved the Apple II because it had a vector graphics card, unlike the Commodore…
 
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    Unified Communications Strategies Blog

  • What’s In A Name? “UC,” “Lync,” and Now “Social Business”

    Art Rosenberg
    20 Jan 2012 | 1:38 pm
    It’s all about branding new business communications technology in order to associate new products and, more importantly, new services in the marketplace. The trick is in the definitions of the brand and catching the interest of who in a business organization will be interested and responsible for new business communications capabilities. This is particularly tricky as both business processes and communications with people converge as software that all can exploit the Web as services. The biggest target used to be telephony for real-time person-to-person contacts, but as more consumers…

  • It’s Time to Make “Unified Messaging” UC-Enabled

    Art Rosenberg
    14 Jan 2012 | 3:28 am
    Consumers and business users are increasingly using message “texting” for person-to-person contacts, and automated business applications are targeting pro-active, time-sensitive alerts and “notifications” to multi-modal smartphone users. A recent study by Frost & Sullivan confirmed social media tools are being used more frequently than any form of conferencing. Sixty percent of C-level executives indicated that their mobile device was their primary means of communication for their jobs. So, it is time to pull messaging services and especially “unified…

  • Apple’s Smart Bezel Will Make Smartphones Even Smarter

    Art Rosenberg
    31 Dec 2011 | 5:35 pm
    For my last post of the year, I want to highlight something else that Apple is bringing to the Mobile UC table. They have been notably successful in innovating the design of mobile devices (iPhone, iPad) and it looks like they are converging the user interface modalities even further with their latest patent announcement of the “Smart Bezel” and its Multi-Modal Human Interface  (MMHI) Engine. http://www.patentlyapple.com/patently-apple/2011/12/apples-revolutionary-smart-bezel-project-gains-a-new-chapter.html As long as I have been writing about the multi-modal benefits of UC for…

  • Thanksgiving Week Evokes Thoughts of Hospitality in Unified Communications

    Nancy Jamison
    26 Nov 2011 | 12:15 pm
    It’s been awhile since I’ve blogged about the hospitality industry, although I always pay attention to the telephony infrastructure (Ok, the phones in the room and behind the front desk) wherever I stay. I’ve seen a lot. There is a lot of old Nortel out there, particularly as they had a hand hold in the hospitality industry early on, for example. But more and more I’m seeing newer, higher end phone sets in rooms, along with newer entertainment options as well. Last July Mitel announced that the JW Marriott Indianapolis had selected and deployed Mitel’s Unified…

  • Doctors Shouldn’t Text Orders? Try Mobile UC and CEBP

    Art Rosenberg
    23 Nov 2011 | 2:35 am
    UC and CEBP Can Provide Fast, Secure Communications Health care activities have long been recognized as a big target for UC flexibility, particularly for mobile end users and for personalized automated notifications. However, a recent announcement by the health care industry’s Joint Commission showed the potential for another way UC-enabled applications can play a key role for convenient and efficient contacts. The Joint Commission stated that texting medical orders directly is not acceptable because of authentication and record keeping requirements. Needless to say, the convenience of…
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    Unified-View

  • Where Is "Unified Communications" Really Going?

    24 Jan 2012 | 2:55 pm
    Unified Communications – Then and Now January 24, 2012 // Ed LaBanca An interview with Art Rosenberg of the Unified-View by Ed LaBanca Art Rosenberg After seeing numerous posts about Unified Communications (UC) in the media and business / social networks where professionals were addressing UC or trying to describe what it is, I decided to give Art Rosenberg a call. This article includes his initial reply and follow-on interview questions and answers. Art: I’m not surprised by the confusion that “unified communications” is causing, since there are several perspectives that drive the…

  • IBM's "Social Business" Needs To Be "UC-enabled"

    22 Jan 2012 | 1:42 pm
    Copyright (C) Unified-View, All Rights Reserved.It’s all about branding new business communications technology in order to associate new products and, more importantly, new services in the marketplace. The trick is in the definitions of the brand and catching the interest of who in a business organization will be interested and responsible for new business communications capabilities. This is particularly tricky as both business processes and communications with people converge as software that all can exploit the Web as services. The biggest target used to be telephony for real-time…

  • Apple Will Make Smartphones Even Smarter

    31 Dec 2011 | 5:37 pm
    Copyright (C) Unified-View, All Rights Reserved.December 31, 2011By Art Rosenberg, The Unified-ViewFor my last post of the year, I want to highlight something else that Apple is bringing to the Mobile UC table. They have been notably successful in innovating the design of mobile devices (iPhone, iPad) and it looks like they are converging the user interface modalities even further with their latest patent announcement of the “Smart Bezel” and its Multi-Modal Human Interface (MMHI)…

  • "Mobile Apps" Depend on UC

    29 Dec 2011 | 6:59 pm
    Copyright © 2011 The Unified-View, All Rights Reserved WorldwideDecember 27, 20112012: Will “Mobile Apps” Drive The “UC Contact Center?”By Art Rosenberg, The Unified-ViewAs the year 2011 ends and mission-critical business communications technology increasingly shift to personalized, multi-modal, and mobile communications, it is becoming increasingly difficult to keep up with all the technology announcements and blogs that cover various components of “unified communications” (UC). My perspective of UC was never limited to just “person-to-person” collaborative contacts, but…

  • Doctors Can't Text?

    22 Nov 2011 | 7:04 pm
    UC and CEBP Can Provide Fast, Secure Communications For Mobile Service Providers and Consumers By Art Rosenberg, The Unified-ViewHealth care activities have long been recognized as a big target for UC flexibility, particularly for mobile end users and for personalized automated notifications. However, a recent announcement by the health care industry’s Joint Commission showed the potential for another way UC-enabled applications can play a key role for convenient and efficient contacts.The Joint Commission stated that texting medical orders directly is not acceptable because of…
 
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    UCStrategies.com Articles Feed

  • Jabra Launches New Partner Program

    Robbie Pleasant
    26 Jan 2012 | 7:45 am
    Jabra has recently announced the launch of its new WIN Partner Program, designed to provide Jabra's channel partners with a variety of resources and a new communication experience. This program will provide Jabra's partners with a variety of services, with varying levels of partnership for users.

  • Putting Technology to Work

    Dave Michels
    25 Jan 2012 | 1:59 pm
    Technology evaluations are inherently an internal process and evaluation for fit and ROI. However, the evaluation – or conversation – can benefit others. Interactive Intelligence is taking the initiative to make the conversation more meaningful. It’s a a bold idea, and so much more meaningful than a logo’d trinket.

  • Using UC to Re-invent the Channel

    Jon Arnold
    25 Jan 2012 | 9:39 am
    I’m really just scratching the surface here, but the idea is to show that channels can add value in new ways if they’re ready to move in a different direction. There is definitely some risk involved, as this is really early adopter territory, but can be especially effective for SMBs who don’t have much IT expertise, but want to get first mover advantage with UC.

  • AT&T Launches Unified Communications Services in the Cloud

    Robbie Pleasant
    24 Jan 2012 | 11:15 pm
    AT&T has recently released the AT&T UC Services, a cloud-based UC service that lets users collaborate and communicate from nearly any device in any location and can transition between methods of communication seamlessly.

  • IBM Focuses on the “Big Picture” at Lotusphere

    Michael Finneran
    23 Jan 2012 | 5:35 pm
    Like Marty Parker, I too spent a good part of last week at Lotusphere in Orlando, where “Business. Made Social” was the central theme, and I could not help but be impressed with the range and depth of IBM’s vision on the importance of social networking in business.
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    TalkingPointz

  • StartupCamp5

    Dave Michels
    26 Jan 2012 | 10:23 am
    StartupCamp5 will be taking place at ITExpo Feb 1-3 at the Miami Beach Convention Center. I’ve attended the past four ITExpo’s and StartupCamps, but won’t be at this one. Feeling a bit wistful as so many people I know are heading that way. ITExpo is a good show – particularly strong for hosted service providers [...]

  • Contempt for Customers

    Dave Michels
    25 Jan 2012 | 8:37 am
    Thinly disguised contempt for the customer is an easy trap to fall into, after-all, without customers our jobs would be a lot easier. There is just one problem with this line of thinking… The first time I heard the term Thinly Disguised Contempt for the Customer was from the book In Search of Excellence. The example [...]

  • 10 Reasons Why RIM Won’t Die

    Dave Michels
    23 Jan 2012 | 7:30 am
    It has been fun to kick RIM. Text book example of why incumbents get disrupted/ RIM owned/invented email on a mobile phone. They invented the smartphone. We used to call their addicts ’”Crackberries.” But they (along with everyone else) underestimated Apple. Blackberry had a huge market share – relationships with every major cellular carrier, a customer [...]

  • What Happened in Vegas?

    Dave Michels
    18 Jan 2012 | 8:19 am
    The advertising campaign “whatever happens in Vegas, stays in Vegas” was absolutely brilliant. Come to Vegas and be naughty – everyone does. It gave Vegas a classy mystique, an improvement over the City of Sinners. That kind of advertising is a tough to follow – and attacking social media may not be the ticket. The [...]

  • The Unspoken Question

    Dave Michels
    17 Jan 2012 | 9:26 am
    What exactly should the mute button do? Daniel J. Wakin, reporting for the NYT: The unmistakably jarring sound of an iPhone marimba ring interrupted the soft and spiritual final measures of Mahler’s Symphony No. 9 at the New York Philharmonic on Tuesday night. The conductor, Alan Gilbert, did something almost unheard-of in a concert hall: He [...]
 
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    Wilder In HD

  • From The VAR Guy: Juniper Rebrands Channel Program Juniper Partner Advantage

    18 Jan 2012 | 2:22 pm
    I really admire what I'm hearing about Juniper, and it's revamped channel program. Rather than just pushing their products and certifications down their VARs' throats, they appear to genuinely want to help them develop their businesses and help with their overall success. Juniper appears to be behaving more like a partner than a vendor. Juniper Rebrands Channel Program Juniper Partner Advantage: I’m at the first-ever Juniper Networks Global Partner Conference here at the Mandalay Bay hotel and casino in Las Vegas, where the networking company is laying out its channel strategies for the…

  • LifeSize Tweetup showcases use of social media and video collaboration

    12 Jan 2012 | 11:41 am
    LifeSize hosted a Tweetup today to field questions about its new Connections product. The audience submitted questions via Twitter using the hashtag #AskLifeSize, and the questions were answered on a live video stream via LifeSize Video Center. Excellent use case for both social media and video collaboration. Click the link below to check it out.LifeSize Social MediaThanks for subscribing to my feed. Please feel free to contact me any time at sean.wilder@gmail.com with any feedback.

  • Five Steps to Overcoming SMB Objections in the Cloud

    9 Jan 2012 | 1:12 pm
    Nice post on The VAR Guy about how to position the cloud to SMB clients. It reminds me of the long road to widespread adoption of voice over IP. It didn't really take off until we stopped talking about the technology and started talking more about the benefits. The same goes with video. It's not about 1080p or 60 frames per second. It's about richer collaboration and ROI.Five Steps to Overcoming SMB Objections in the Cloud: As a VAR, you know it makes sense to offer cloud-based services to your small and mid-sized business (SMB) clients. The cloud allows you to provide SMBs with…

  • WilderInHD on LifeSize Corporate Blog

    9 Jan 2012 | 10:17 am
    I was honored today with a guest post on LifeSize's corporate blog at VideoConferencingSpot.com.  Check it out:  http://www.lifesize.com/videoconferencingspot.com/?p=3250Thanks for subscribing to my feed. Please feel free to contact me any time at sean.wilder@gmail.com with any feedback.

  • For Telecommuters (which means everyone): No VPN? No problem for LifeSize

    14 Oct 2011 | 2:17 pm
    Great feature about how we are all telecommuters now. Whether we go to a physical office or not, many of us do a lot of work from home or while mobile and use devices that would have been banned by IT just a few years ago. The article also discusses how VPN connections are starting to go out of fashion. One challenge not having a VPN connection presents is the ability to communicate via video back to the home office. Very few companies are comfortable with forwarding ports to permit video traffic to traverse their firewall. Fortunately, LifeSize has two great solutions to meet this…
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    The Lync Insider

  • Search Engine Stand Point

    Sandra Shine
    12 Jan 2012 | 11:58 am
    There are times where a lot of people are asking themselves what can work well for SEO solutions in the Buffalo, New York area.  For anyone who wants to know about Buffalo SEO experts who know exactly what to do, all you have to do is look online and find contractors who specialize in this [...]

  • If You Own Rental Properties Than Consider This

    Sandra Shine
    17 Dec 2011 | 12:30 am
    People who are looking to become landlords in the future should listen to the contents of what this article provides. Landlord insurance is more crucial than ever in getting the right plan so that you can always have a great solution in paying for damages to property, whether personal or commercial. Landlords must make sure [...]

  • Jennifer Has Done It Again With her Perfume

    Sandra Shine
    17 Dec 2011 | 12:24 am
    No matter what your favorite actor is doing in Hollywood right now, one thing you can’t deny is how great Jennifer Aniston’s perfume smells. This is a fragrance that has hints of Jasmine and Sandalwood in it, to give you the feeling of walking through the beach with fragrant flowers in your hand. Women will [...]

  • Why The No No Rocks

    Sandra Shine
    16 Dec 2011 | 9:52 pm
    If you want to get your hair removed effectively, it is important that you know some ways in which you can get this done. For people who know about no no hair removal reviews and how it works for them, the best thing to do is try the product and see how it feels. Most [...]

  • Speed Optimizing Your Computer

    Sandra Shine
    14 Dec 2011 | 11:12 pm
    If you have a slow computer, that isn’t the best thing because these days the internet has so many great things and it pays to have a computer that is fast enough to keep up with everything. If you can remember to learn how to fix slow computer, you will continue to benefit from what [...]
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    IVR Deconstructed

  • Birth of Social Media Censorship

    charlie
    27 Jan 2012 | 3:22 pm
    We have a conundrum on our hands. With the rise of social media, anyone with an Internet connection can spread their views all over the globe. Which poses a problem, for free-speech nations as well as suppressed-speech nations. Today, Twitter announced that it will censor tweets if governments ask for it. It’s kind of a bandaid approach to a much bigger issue, which is that social media has opened up the whole world. Can we control it? Should we? Twitter’s removal of tweets upon request by governments is targeted towards free-speech nations, not oppressive ones. It’s intended for…

  • Everyone Cross Your Fingers

    lisa
    27 Jan 2012 | 1:29 pm
    Here at Plum, the very nature of our business is dependent on being informed of the latest, greatest, most cutting-edge technology.  Our IVR technology can perform myriad functions, and we can build and construct almost any type of technology our customers request.  The almost is the caveat, and some technology simply hasn’t been created or perfected yet, so we all wait with breath that is bated to hear about the milestone tech developments that can enhance our products and services. While there is certainly room for debate, one of the de facto industry tech innovators has always been…

  • And the Google List Goes On

    charlie
    26 Jan 2012 | 4:21 pm
    Three— A couple years ago, Google got busted in a federal sting operation that involved a convicted con artist, advertising for illegal online pharmacies and a $500 million settlement. Crikey, it sounds like a movie script. According to the San Francisco Chronicle, the feds used a “convicted fraudster,” in prison at the time, to pose as a businessman running illegal online pharmacies. At the request of the feds, grifter David Whitaker set up fake businesses pretending to sell first steroids and human growth hormones and then “prescription narcotics, Prozac and Valium without…

  • Google’s Dirty Laundry List

    charlie
    26 Jan 2012 | 4:18 pm
    Wow. It’s like Luke Skywalker listening to the Emperor make his case in Return of the Jedi and, instead of telling him to go bake a cake, he says: “Well, when you put it that way, it does make a lot of sense. I mean, I’d get to work with my dad, which is pretty cool (except he can be kind of a jerk sometimes). Alright, why not? Dark Side it is.” “Don’t Be Evil” is Google’s credo. Or at least it used to be. Recently, it seems like they’ve thrown that out with the trash, along with the Millennium Falcon and Boba Fett’s ship in Empire Strikes Back. For the record, here’s…

  • Digital Family Calendar

    charlie
    25 Jan 2012 | 3:42 pm
    The analog way for families to keep track of soccer practice, ballet and flute lessons is a calendar tacked up on a wall in the kitchen. But, as we all know, we don’t live in an analog world anymore. If families were like companies, they could keep track of things with iCalendar or Outlook, but that would require laptops or smartphones for everyone in the family, along with some tech savvy. A study by Iowa State University researcher Mark Monroe proposes something much simpler—using a voice interface system to do the job. “[Feature] cell phones have enabled communications between family…
 
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    NFC World

  • ZapTap puts NFC on the shelf

    Joe Davies
    27 Jan 2012 | 4:35 am
    Canadian start up ZapTap is using NFC tags instore to give product information to shoppers. By tapping tags on a shelf using a smartphone, consumers will be able to see further information, reviews and offers for...Read the rest of ZapTap puts NFC on the shelf at NFC World.

  • Nintendo to include NFC in its next games console

    Sarah Clark
    27 Jan 2012 | 3:58 am
    The Wii U, expected to ship during the second half of 2012, is to come with NFC functionality built into its next-generation controller, allowing players to interact with NFC-enabled figures and cards as well as to pay for games and other items.Read the rest of Nintendo to include NFC in its next games console at NFC World.

  • Schwing! LikeBelt concept reads NFC tags with a hip thrust

    Mike Clark
    26 Jan 2012 | 6:08 am
    Enterprising developers have come up with a 'LikeBelt', an NFC-enabled belt buckle that can register Facebook 'likes' or check-ins with a thrust of the wearer's hips. The humorous concept, essentially a Nexus S handset with...Read the rest of Schwing! LikeBelt concept reads NFC tags with a hip thrust at NFC World.Related news Ideo concept shows how RFID tags could be used in the music industry New production process could cut cost of NFC tags to “just a few cents” UPM adds two new NFC tags

  • Premo offers 3D NFC antenna

    Mike Clark
    25 Jan 2012 | 9:55 am
    Inductive component specialist Premo has developed a 3D-coil isotropic magnetic antenna for NFC applications. The 3DC15-HF is designed to be surface mounted during PCB assembly and incorporates a trio of single coils arranged in three dimensions....Read the rest of Premo offers 3D NFC antenna at NFC World.Related news Melexis puts NFC in cars NFC Forum offers competition webcast briefing Oberthur launches SIM+antenna and Mifare DESFire NFC solutions

  • NFC Playbook on the way?

    Joe Davies
    25 Jan 2012 | 5:53 am
    RIM is rumoured to be lining up an NFC-enabled BlackBerry PlayBook tablet for May or June release, according to BGR. This article was first published at www.nfcworld.com.Related news Latest NFC phone news and rumours •...Read the rest of NFC Playbook on the way? at NFC World.Related news Latest NFC phone news and rumours • 19 Sept 2011 RIM switches on BlackBerry Tag BlackBerry 7.1 adds NFC P2P
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