Unified Communications

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    Stardust Global Ventures

  • Twitter as infrastructure for business? Not today

    Ken
    5 Feb 2010 | 11:59 am
    I’ve been busy this morning, but reading peripherally the twitstorm about user counts of tweets sent and inflated numbers. Mine currently shows I’ve tweeted 55,553 times. I know reality to be more like 18.5K, and I’m a heavier user than most Twitter accounts. I haven’t researched this deeply. I’m not inclined to. As an enterprise architect and strategist, guiding business decisions, I can simply react. Twitter as a business tool or infrastructure element simply doesn’t exist. We’ve all read how important Twitter is to business, although we mostly…

  • Enterprise 2.0 – A Taste of Honey

    Ken
    4 Feb 2010 | 10:33 am
    For some readers, this post will feel like scraping the asphalt, then rubbing rock salt in the wound. If it feels that way, you might want to get used to the feeling. It’s here to stay. I’ve written about communications technologies for many years, from every angle. But that isn’t all I do. While I’ve worked in small startups, unlike many of my colleagues, I’m deeply entrenched in enterprise architecture at the Fortune 100 mindset too. I see things from more than one angle. Working as the advising technical architect to a very forward-thinking CTO of one such…

  • Of iPhones and Blackberry’s…

    Sheryl
    2 Feb 2010 | 5:44 pm
    Something to keep in mind when reading this, I didn’t do a technical review. If you want that, you’ll have to wait for Ken to write something. These are personal experiences and feelings from a pseudo geek. You’re probably aware of the queries both Ken and I have thrown out about iPhone stuff. We’ve been such strong proponents of RIM, I’m pretty sure most of you can’t fathom us switching sides. We didn’t, at least not exactly. We got iPhones. I know, that’s got to be the big shock of the year. So how come I said we didn’t switch sides? To…

  • iPhone apps that don’t

    Ken
    31 Jan 2010 | 7:45 am
    One of the great values of the iPhone is the rich selection of apps. We know and love them even though the selection of garbage apps is huge. Those apps aren’t a problem. They simply consume space on the App Store and clutter things. This morning my headache is Ping! Which simply doesn’t. I’d read some time back how similar to BB Messenger this app was. Being a recent convert, I had to check it out. It was one of my favorite BB apps. Messages beteen Sheryl and I vanish. We both added @newmediajim, and while it worked fine for Sheryl, Jim never got my messages. My point is…

  • More iPad Randomness

    Sheryl
    28 Jan 2010 | 8:39 am
    Gosh people get so upset about a gadget that not only isn’t in their hands but isn’t supposed to replace current devices. This is supposed to be a new category of device. Why are people so tied to knocking a product or putting someone else’s opinion through a meat grinder? My first thoughts on the iPad hold. I think it’s COOL! I want it. I can’t wait to own one. I would definitely be a first generation owner if I can justify throwing some money at it. I think there are some perspectives missing from this whole discussion. Mr. Jobs said this is not a netbook,…
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    Rich Tehrani

  • Apple Antitrust Issues

    9 Feb 2010 | 8:50 am
    Apple has a very closed ecosystem and at least some think the company may be headed down the road of antitrust litigation if it isn't careful. This article asserts the problem Apple could get into is an area where Google absolutely dominates - advertising. To me, Google will act as an eternal counterbalance letting Apple get away with a great deal as it fights the search giant. This by the way, this is why regulators allow Oracle to buy anything and everything... The argument is we need this stuff to compete with Microsoft. In some ways Apple is double protected as it will argue it needs to…

  • IfByPhone Interview ITEXPO East 2010 Miami

    9 Feb 2010 | 6:27 am
    I just came across this video of Irv Shapiro at ITEXPO explaining why his company just purchased CloudVox -- the Asterisk-based IVR solution. Now you get the best of a blended open-source premise/hosted combo which is not that different from the Hybrid-Hosted model used by Fonality. Tags: andy abramson, asterisk, cloudvox, didx, ifbyphone, irv shapiro, ivr, merger, open source, ruby on rails, sip, softphone, suzanne bowen Follow me: Facebook Profile Google Reader Profile Twitter Profile Related Entries Summary of ITEXPO East 2009 Coverage - Feb 17, 2009 Digium Picks Integrics to Power Carrier…

  • DataInherit: A Will for Your Passwords

    9 Feb 2010 | 5:54 am
    With so many people putting off any plans which take into account their death, I wonder what the response will be to DataInherit, a service which allows you to specify who gets your data, passwords, etc when you die. Tags: datainherit, password, will Follow me: Facebook Profile Google Reader Profile Twitter Profile Related Entries All Hail the (Malicious) Human Brain - Jun 26, 2009 Lost Smartphone? Take These Precautions First - Jun 01, 2009 I Was Wrong About Boingo - Feb 11, 2009 Google Growing too Quickly? - Feb 22, 2008 WiFi Hotspots Still Not Secure - Jan 16, 2008 Spear Phishing - Jul 09,…

  • $1,000 For Pic of Al Gore Shoveling Snow

    8 Feb 2010 | 3:51 pm
    With all due respect to the VP who was a past TMC expo keynoter who by the way did an outstanding job. It just seems too ironic to not request such a picture - I would want exclusive rights of course. A snow blower works as well - and it needs to be from this recent snowstorm. Tags: al gore, carbon, global warming, green, green technology, shovel, snow blower Follow me: Facebook Profile Google Reader Profile Twitter Profile Related Entries Antarctic Waters Less Salty - Apr 19, 2008 Microsemi's Green PoE Midspan Opportunity - May 31, 2009 TMC Celebrates Earth Day Yippee - Apr 21, 2009…

  • TMC Marketing Job Opening

    8 Feb 2010 | 3:30 pm
    Hi all, here is an ad we are currently running for a new position. Please forward this to anyone who you think is a great, not good fit. Thanks -- we are really looking for the best of the best!Ideally, the perfect candidate will submit a video resume as well. Fast-growing B-to-B publisher based in Norwalk, CT is looking for a proven leader to head their marketing department. Ideal candidate possesses the perfect mix of strong managerial and leadership skills, and hands-on marketing abilities. TMC is a fast-paced environment where success is often driven by our marketing department's ability…
 
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    Tom Keating

  • Moving a Data Center

    30 Jan 2010 | 10:35 pm
    Moving a data center can be fun. Yes, if you enjoy being up from 6am (Friday) to 2am (Saturday) it's a real blast. And then spending all day Saturday until 10pm screwing in rails, rackmounting servers, installing new KVMs, connecting patch cables, power cords, surge protectors, Gigabit PoE switches, IP phones, etc. Of course, it'll all be worth it in the end since TMC will have much more organized and professional looking data center. Special thanks to TMC's Vahid Hashemian, Larry Szebeni, and Muhannad Harrim who were immensely helpful in staying late and coming in on the weekend to hook up…

  • No, Gremlins Didn't Eat TMCNet's Web Servers

    28 Jan 2010 | 8:00 pm
    Starting tomorrow around 7am, TMC will be shutting down its entire data center and moving it to a world-class building about a mile away. So when you see www.tmcnet.com, blog.tmcnet.com (several blogs), and various other tmcnet.com domains going offline, no worries. Gremlins aren't chewing the wires and we're not under a DDOS attack. We'll be back up soon. It's a major undertaking with months of planning and tomorrow is that culmination of planning as well as several man-hours building our new data center. Major props to Larry Szebeni who is the best MIS/IT support person I've had the…

  • VoIP on iPad - Yes!

    27 Jan 2010 | 9:03 pm
    Yes, it's true - you can do VoIP on the new Apple iPad. The iPad sports WiFi, 3G, speaker, and a microphone - all you need to do VoIP. But the real kicker is that Apple just modified their iPhone/iPad SDK to ALLOW VoIP over 3G. Yes, my friends, now you too can hold a massive 9.7" screen to your head - bulkiness and radiation be damned!The pertinent part of the SDK is as follows:3.3. 23 Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may…

  • Rock Out to the Asterisk Song

    26 Jan 2010 | 7:34 am
    GM Voices, creator of professional voice prompts for companies has just released "The Asterisk Song" with patriotic Asterisk lyrics such as "It ain't no punctuation." For true Asterisk patriots, "asterisk" aka "*" can not be used in a sentence unless it has something to do with the open source Asterisk platform. Sure an "asterisk" is used to reference a footnote at the bottom of the page, but it's just a tiny "asterisk" in superscript form. There is only one "big" Asterisk and it looks like this: Asterisk, the open source platform (as if I had to clarify) has changed the entire lexicon of how…

  • Skype Outage Problem Yesterday

    22 Jan 2010 | 8:49 am
    I received word from various sources that Skype was having problems yesterday morning. So while in the press room at ITEXPO I fired up Skype, sign-ed in and was able to use it. Hmm. No problem here. I let it go until later that evening when I met with a Skype executive at Andy Abramson's Bloggers' Dinner. He told me there was a 3.5 hour sign-in issue causing some users to not be able to logon.That's the same problem (sign on issues) that happened in 2007. August 16,2007 outage redux? No Windows Update to blame this time.You can read a brief explanation on the Skype heartbeat page. Tags:…
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    Andy Abramson

  • Fonolo Launches iPhone App for Visual Dialing On-the-Go

    Sue Huss
    9 Feb 2010 | 9:10 am
    Establishes the Smart Phone as Next-Gen Customer Service Solution TORONTO–Feb 9, 2010 -- Fonolo (fonolo.com), the company that makes it easier and less frustrating to call large companies, announced today the availability of its free iPhone application, giving users a convenient way to experience Fonolo’s award-winning service on-the-go.   The frustration of having to “press 1 for this, press 2 for that” to navigate through lengthy phone menus is universal.  From quickly changing a flight time, to reaching an agent about your phone bill, Fonolo allows consumers to visually…

  • Be A True Romantic with Truphone this Valentine’s Day

    Sue Huss
    9 Feb 2010 | 8:46 am
    24 hours of free calls to 30 countries on Valentine’s Day London, 8th February 2010 – Truphone, the next generation global mobile operator, today announced its intention to help ‘spread the love’ this Valentine’s Day, with free calls to 30 countries worldwide – ensuring that loved ones need not just call to say ‘I love you’, but can talk, for free, until their hearts are content.   The 24 hour long promotion includes free landline calls to 30 countries, including much of Europe, as well as free landline and mobile calls across the USA, Canada, Hong Kong, China and…

  • Video Conferencing Arrives for iPhone Application Developers

    Danielle Ross
    9 Feb 2010 | 7:29 am
    Global IP Solutions 1st to Enable Video Chat/Video Conferencing with HD Voice to iPhone Developers San Francisco — February 9, 2010 — Global IP Solutions (Oslo Børs: GIPS), the leading provider of HD voice and video processing solutions, today announced the availability of video chat technology for iPhone developers to incorporate video conferencing/video chat into their mobile applications. With GIPS VideoEngine™ Mobile, iPhone developers can rapidly integrate high quality real-time video chat or multi-point video conferencing into iPhone applications that resolves the issues related…

  • XConnect Reports Revenue Doubled in 2009

    Michelle Surya
    4 Feb 2010 | 9:31 am
    Surges in Global VoIP and NGN Also Fuel 81-Percent Increase in Traffic; Company Adds U.K. PoP to Expand Network CapacityLONDON – Feb. 4, 2010 – XConnect, the leader in next-generation interconnection and carrier ENUM-registry services, today announced robust 2009 growth figures, demonstrating the effects of rapid global adoption of VoIP. The company also said it has launched a new London point of presence (PoP) to support growing demand for cross-network interconnection of IP communications services and augment its European capacity. XConnect revenue nearly doubled, rising 96 percent,…

  • Survey Finds Video Conferencing Use on the Rise

    Danielle Ross
    3 Feb 2010 | 9:09 am
          Quality of Experience, Accessibility and Affordability Driving Video                     Chat/Conferencing to the Masses San Francisco — February 3, 2010 — A recent survey of more than 1,200 business professionals in the United States, Japan, South Korea and Hong Kong revealed that video chat/conferencing is rapidly being adopted worldwide, for business and personal use. The survey, conducted by Research Now and sponsored by Global IP Solutions, indicates that…
 
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    Martin Geddes

  • eComm Amsterdam video up

    20 Jan 2010 | 7:14 am
    The video of my opening keynote presentation from eComm Europe is now online. The next eComm in San Francisco on 19-21 April is coming up. There is a friends rate available that will end on 21st January. Use the promo code 'martingeddes' for an additional 10% off. I'll be there. You can too by registering here. Posted by Martin Geddes at 03:14 PM

  • Misty computing

    16 Nov 2009 | 2:38 pm
    Something for the November fogs: me partaking in a round-table on Cloud Computing for Global Telecoms Business. Posted by Martin Geddes at 10:38 PM

  • (Shhhhh, just tell everyone)

    12 Oct 2009 | 3:20 pm
    I've got two special offers for Telepocalypse readers. Want to make the short hop over to Amsterdam on 28-30 October for eComm? It's where the freshest ideas in communications are to be found. First respondent gets a free speaker guest ticket, and the second is half price. Contact details over to the right... Now that's much easier to justify to your boss, isn't it? Posted by Martin Geddes at 10:20 PM

  • Your name in lights

    5 Oct 2009 | 6:26 am
    An interview with me is up on the BT plc Innovation website here. Usual thesis, the money is in serving businesses who want to interact with their customers. The nice folk in PR have promised to replace the picture with one that doesn't make me look like Zork lit by a Death Ray. Vanity? Moi? Posted by Martin Geddes at 01:26 PM

  • eComm Amsterdam coming up

    27 Sep 2009 | 7:59 am
    I'm one of the keynote speakers at the upcoming Emerging Communications Conference & Awards (eComm Fall, 28-30 October). As the promo blurb says: eComm is the world's leading-edge event, spanning Telecom, mobile and Internet based communications. It’s designed to showcase and accelerate both technology and business model innovation. There is not a migratory way for telecom operators and media outlets to the future; emergent social practice is increasingly clashing with their very structure and desires. This means unprecedented opportunity for those ahead-of-the-curve. The emerging…
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    Om Malik

  • Google Launches a Serious Case of Facebook Envy

    Liz Gannes
    9 Feb 2010 | 12:10 pm
    Google Buzz and the services it supports at launch I was totally on board with Google Buzz, the company’s late entry into the modern-day social web launching today, until it became dramatically evident how freaked out Google is by Facebook. Despite multiple questions from journalists at today’s press briefing at Google’s HQ in Mountain View, Calif., today about the elephant in the room, the buzz product team and executives couldn’t manage a single utterance of the word “Facebook.” Such silence has two implications: One, it speaks to defensive and reactive…

  • Startup Nasuni Targets Primary Storage in the Cloud

    Derrick Harris
    9 Feb 2010 | 11:15 am
    Cloud storage startup Nasuni entered public beta today, bringing with it a new, but familiar, approach to storing primary data. Instead of competing in the already overpopulated cloud storage-provider market — where offerings generally target backup operations and simple file storage — the Natick, Mass.-based startup sells software that looks and acts like a traditional file system but stores data in cloud offerings from Amazon, Rackspace, Nirvanix and Iron Mountain. For $250 a month plus capacity fees (Nasuni covers data transfer costs), customers can use Nasuni to house their…

  • Everything You Ever Wanted to Know About Location

    Liz Gannes
    9 Feb 2010 | 10:38 am
    It’s clear that location is an opportunity ready for its time, but making technology smarter by knowing where we are needs to happen as part of a platform, not be an end unto itself. That’s why I found — and I think many entrepreneurs, developers and investors will find — Phil Hendrix’s new report for GigaOM Pro (sub. req’d) particularly useful. There’s a lot going on here and it’s helpful to get all the pieces in one place. “Location: The Epicenter of Mobile Innovation in 2010” is immr founder Hendrix’ 56-page primer on the…

  • TweepML Shows Risks of a Twitter-based Startup

    Mathew Ingram
    9 Feb 2010 | 10:01 am
    It sounded like a great idea when TweepML launched last September: an easy way to manage lists of Twitter users, including sharing them with others, allowing anyone to follow all the users on the list with a single click. Unfortunately, it was such a good idea that Twitter launched something almost identical a month or so later, and TweepML founder Marcelo Calbucci has now put the company up for sale on the Flippa auction site. You can put in a bid for the company, or you can buy it right now for $79,000 and get all the code, accumulated data and any associated domains. Calbucci, who started…

  • 10 Questions for Greentech Investor David Gelbaum

    Katie Fehrenbacher
    9 Feb 2010 | 9:22 am
    The famously private investor David Gelbaum, founder of The Quercus Trust, and who by his own estimates has between 40 and 50 cleantech investments, as a rule hasn’t done interviews for years. According to the last comprehensive story on him, published in the LA Times in 2004, the former math whiz, hedge fund manager and philanthropist, is so anonymous he’s sometimes mistaken for his gardener. But this afternoon, on the heels of Gelbaum accepting the role of CEO of one of his portfolio companies Entech Solar (the first time he’s taken over as CEO), Gelbaum got on the phone…
 
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    Gary Kim

  • Wi-Fi Now Crucial for Mobile Networks

    9 Feb 2010 | 10:00 am
    A new study by Coda Research Consultancy predicts that Wi-Fi enabled mobile handset penetration in the United States will grow at 25 percent compound average growth rates between 2009 and 2015.Most of that growth will come as smartphone sales pick up, and the Wi-Fi capability will be crucial for mobile service providers attempting to maintain high quality service. Since much data demand is created by smartphone users, networks can offload quite a lot of traffic to Wi-Fi-connected fixed networks using the Wi-Fi capability.It's a "win-win" situation. Users often will discover their devices…

  • User Behavior Changes Mobile Device Design Priorities

    9 Feb 2010 | 9:45 am
    Smartphones get used for work purposes, to be sure, but what really seems to make mobile Web and Internet access behavior different from PC behavior are the things people do on their mobiles. And the Apple iPhone, as much as anything else, points to where we are going.It isn't so much that users increasingly listen to music, play games, use social networking sites and send instant messages on their mobiles. Users can do those things on their PCs as well.They use the Web, catch up on news or watch videos on both mobile and fixed PC platforms. But there seems little doubt that, for most people,…

  • Multiple Tools Needed to Preserve Mobile Bandwidth

    9 Feb 2010 | 9:30 am
    Chetan Sharma Consulting forecasts that if left unchecked, the costs of delivering mobile data will likely outstrip incremental revenues by the second half of 2011 in the U.S. market and become unsustainable by 2013.The rapid growth in mobile data costs has prompted operators to look at more sophisticated network congestion management strategies that fall into four categories: policy control, data traffic offload, infrastructure investment, and network optimization.Shifting data traffic off a congested mobile network and onto another access technology fundamentally changes the economics of…

  • Which Growth Pattern Emerges as Recession Ends?

    9 Feb 2010 | 9:12 am
    Many economists and market watchers think consumers eventually will return to spending patterns as they existed prior to the recent recession, and on the growth pattern of the 20 years before the recession.Others warn that growth patterns are more likely to revert to patterns of the 1945 to 1970s, when annual growth in consumer spending was much more restrained.So the question for many might be, which view is right? For application and service providers, the question might not be as germane. The reason is that consumer spending on network-delivered services and applications was stable over…

  • The "Problem" With Nexus One is the Retail Packaging, Not the Phone

    8 Feb 2010 | 5:07 pm
    By some accounts, the Google Nexus One phone has not sold as many units as some might have hoped. Flurry, a mobile analytics firm, estimates that 20,000 Nexus Ones were sold in the first week. That tracks poorly compared to the myTouch3G, which sold up to 60,000, and the Motorola Droid, which sold 250,000 in the first week.Some people really like the idea of "unlocked" phones, despite the full retail price, as the price of gaining freedom to use "any" carrier (in the U.S. market two of four major carriers). But so far, most U.S. consumers seem to prefer the old "closed" model, where they get…
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    John Furrier

  • Google Q4 Earnings

    John
    21 Jan 2010 | 7:06 pm
    Post on Google Earning Q4 from SiliconAngle Here is the post. Google reported revenues of $6.67 billion for the quarter ended December 31, 2009, up 17% vs the fourth quarter of 2008. Earnings for the quarter came in at $1.97 billion, up from $348 million for the same quarter of 2008. Earnings per share were $6.13, up from $1.21 a year earlier, although the 2008 figure included stock-based compensation and year-ago impairments, Adjusted, earnings rose to $6.79 from $5.10 per share. SiliconAngle is my new blog where the in depth technical opinion happens.

  • Cloud Collision – Why Google CEO Quits Apple Board – SiliconANGLE Opinion

    John
    3 Aug 2009 | 10:11 am
    What happens when a warm front and cold front collide? Usually, extremely violent weather, which could include, torrential rain, lightning and thunder, hail, and tornadoes. Steve Jobs is back at the helm. In addition to getting down and dirty on the product stuff we are now seeing him take care of some looming issues around people. He isn’t wasting any time in taking care of those matters. What we are seeing is a clash between the “open” warm front (Google) coming from the north to Cupertino running into the “closed” cold front (Apple). Ok people here it comes. This is about future…

  • Commenting Here on Furrier.org

    John
    12 Jul 2009 | 9:42 am
    I have taken some time off from blogging here to work on the SiliconANGLE project.  siliconANGLE has been a big success in only three months.  Next week I’ll be announcing new news on SiliconANGLE. I will use this blog to post my personal observations and random notes about my family, friends, and work.  SiliconANGLE will cover the deeper tech and business opinions with some cross posting here.

  • Update: 3 Editors and 24 Contributors on siliconANGLE.com – Open Source Approach to Profit Sharing

    John
    9 Apr 2009 | 5:54 pm
    I’m really happy with the recent activity around what was launched as a side project of mine - siliconANGLE.com.  As of today we have 3 editors: me, Mark Rizzn Hopkins, and Rex Dixon.  Even more exciting is that we have 24 contributors signed up to blog with us. With the growth of siliconANGLE going strong, I am announcing that 70% of all the financial revenue from the blog will go back into the siliconANGLE group and team.  My goal is to reward the group with a big share in any profits so that the group can keep the mission alive – great people, great content, quality opinion…

  • Google Grandcentral Launching

    John
    11 Mar 2009 | 3:44 pm
    Google launching GrandCentral tomorrow.  SiliconAngle is my new group blog one edited by myself  and community of contributors. Apparently this story might be under embargo or so I am hearing – well what can I say I am not under embargo.  I have never broken an embargo ever.  So if this was under embargo then I’m sorry.  It’s out there Here is the link to the story…. Breaking News: Google to Release GrandCentral Out of Beta – Hello Unified Communications Done Right
 
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    Ted Wallingford

  • Why Android’s market share move isn’t lateral in the long run

    Ted Wallingford
    9 Feb 2010 | 6:35 am
    Android is about overtake Palm.  Well, that was real hard to predict.  The bottom feeders swimming in the scum by the end of 2011 are going to be Windows Mobile, Symbian, Palm, while Blackberry, Android, and iPhone will be duking it out for the top three spots.  This is also an easy prediction to make. But the reason for my take on Android’s ascension has nothing to do with the wireless industry or the competitive dynamics of each particular platform.  Instead, it has to do with an observation I’ve recently made of my own industry and the local market for my company’s…

  • Moving TMC’s Data Center

    Ted Wallingford
    9 Feb 2010 | 6:23 am
    Tom Keating has a great post about moving a data center. Specifically, the one serving TMC.  Data center moves can be a real beast of a project.  I’ve been involved in four large-scale moves.  One was related to inside construction, another to a building expansion, and the last two to an office move from one location another.  The outside-the-office moves are tough because of dealing with the local telecom carrier, which always adds a few cute wrinkles.  Anyway, it’s a good read, check it out.

  • More Kind Words for “Switching to VoIP”

    Ted Wallingford
    9 Feb 2010 | 6:19 am
    I came across some very kind passages regarding my book, Switching to VoIP.  This first one contrasts my book with the VoIP for Dummies book. He also mentions “Asterisk: The Future of Telephony”, for which I provided O’Reilly a technical review. That’s an awesome book, too. This book is focused on the key elements of telephony and the migration to VOIP – primarily as a cost saving measure. The first 2/3 of the book deal with the VOIP technology – as an adjunct to and eventual replacement for traditional (legacy) telephony. By the 2/3 point, the author is talking…

  • EFF VoIP Patent Tiff Illustrates Problems with PTO and the EFF Itself

    Ted Wallingford
    6 Feb 2010 | 12:06 pm
    A patent I worked on about three years ago, issued to an intellectual property investment firm named C2, has been the subject of a successful lobbying effort by the EFF (the essential left-wing of the Internet power structure).  The patent covers Voice over IP technology, and references transport and signaling methods for a telephone system that runs congruently with a data network. This patent, and several like it, weren’t necessarily held by inventors, as I learned a years back, is not at all uncommon.  Patent investors, who are typically intellectual property attorneys, underwrite…

  • iPad/iPhone platform takes the shimmer off OS X

    Ted Wallingford
    29 Jan 2010 | 4:39 am
    I couldn’t help but wonder what the iPad hype machine is going to mean for OS X in the long wrong. Sure, OS X is the development environment for the iPhoneOS, but is there enough *there* with the mobile OS to make it the de facto environment of choice for folks like me? As it is now, iPhone OS does a whole lot of things OS X does not–platform-wide UI support for multi-touch is just the beginning of the list. Still, it seems Apple has gone to great lengths not to cannibalize desktop PC sales, if not overtly saying so. No, iPad is not a desktop replacement, yet.  For starters, it…
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    Mark Collier

  • Upcoming SANS VoIP Security Course

    voipsecurityblog
    8 Feb 2010 | 8:57 am
    SANS is offering their updated VoIP security course, the week of February 22. Brian Lutz and I will be teaching this class. They are offering special pricing, so it is a great opportunity to participate in the course. There are a couple of slots open, so hurry up and grab one :)

  • Another Guest Author For This Blog

    voipsecurityblog
    8 Feb 2010 | 7:01 am
    I am pleased to add Jacek Materna as a contributor to this blog. Jacek spent the better part of six years in the VoIP security space in the capacity Director of Software Development at VoIPshield Systems, where he spearheaded engineering efforts for their VoIP security product line. He has unique insight into VoIP vulnerability research, the financial and defense industry,as well as having hands-on experience dealing with security response teams at all of the major VoIP vendors.  He also maintains his own VoIP security blog bleedingvoip.com.

  • Upcoming SANS Course on VoIP Security

    voipsecurityblog
    13 Jan 2010 | 9:00 am
    Brian Lutz and I have updated the SANS course on Voice/VoIP security. The debut for the updated class is next month, 2/22 to 2/27 here in San Antonio. If you are interested, please check out the link below and register. Brian and I will be teaching the class: http://www.sans.org/voip-security-2010/description.php?tid=2752

  • Back online

    voipsecurityblog
    13 Jan 2010 | 7:52 am
    I have been like many writers/bloggers for VoIP security, in that I have been pretty absent. 2009 was a pretty slow year for VoIP security. I am not sure what 2010 will look like, but like every year, I am going to try to write more and be more active on the blog. The industry really needs an active blog, because many of the other blogs in this space have pretty much shut down. I am going to write up a summary of 2010 in a later post.

  • McAfee Labs Report on VoIP Security

    voipsecurityblog
    4 Jan 2010 | 9:18 am
    Here is a recent report from McAfee Labs on VoIP security. http://www.mcafee.com/us/local_content/white_papers/7528wp_labs_voipvuln_1109_en_fnl_lores.pdf  
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    Thomas Howe

  • FREETALK Connect Alliance Formed at IT EXPO 2010 with 14 Charter Members; Open Alliance Members Will Offer Products and Services that Leverage FREETALK Connect, Voice 2.0 Applications and Cloud-Based Services

    Thomas Howe
    28 Jan 2010 | 8:56 am
    Members will offer innovative products and cloud-based services that interoperate with FREETALK Connect via Asterisk, Skype, SIP, Skype for SIP, or PSTN MIAMI, January 21, 2010FREETALK and 13 other companies today announced the formation of the FREETALK Connect Alliance, an open alliance of companies that will provide innovative applications, products and services to expand the capabilities of the FREETALK Connect communications system. The alliance is open to companies that offer products and services which build on the capabilities of the FREETALK Connect, “Voice 2.0” in concept, and…

  • In Store Solutions Introduces FREETALK® Connect, World’s Most Complete Communications System Enabling Skype Calling for SMBs

    Thomas Howe
    28 Jan 2010 | 8:55 am
    Ultra-simple System Offers Multiple Options for Small Business Owners To Save On Calling Costs MIAMIJanuary 20, 2010In Store Solutions today unveiled the FREETALK Connect, the first communications system designed from the ground up to allow small and medium business owners to enable Skype calls from supported office phones. With the FREETALK Connectcompanies can make free Skype-to-Skype calls with the more than 520 million registered Skype users worldwide and can view and manage Skype contact lists using their supported office phones. Companies can also receive inbound voice calls from users…

  • Cloud Communications Summit Wrap Up

    Thomas Howe
    28 Jan 2010 | 8:50 am
    Thanks to everyone that came to visit us at the Cloud Communications Summit at the ITExpo in Miami last week. On behalf of the speakers, Pam and myself, thank you for choosing to spend your day with us. After the first session (at the godless hour of 9:00 AM, we had standing room only, an engaged audience and (I thought) great insight and information from our speakers. Danielle from Twilio was kind enough to video many of the sessions. We’ll post them when they are available, so if you missed the opportunity to attend, you can still listen in on what we were talking about. In your…

  • Pretty clever…

    Thomas Howe
    12 Nov 2009 | 12:52 pm
    Susan Scrupski tweeted this today: the opening video intro for Information Architected’s session at Enterprise 2.0 show. Pretty clever.

  • CEBP Ecosystem Report

    Thomas Howe
    12 Nov 2009 | 8:32 am
    For months now, management teams have been struggling with understanding how the CEBP market matures, how to create sustainable value chains, and how each actor in the ecosystem survives (or not). I’m really honored to have the chance to put some ideas to paper with Dan Miller from Opus Research. Over the past two weeks, Dan and I had a chance to collaborate on a report called The Recombinant Telephony Ecosystem that identifies the landscape, sizes the opportunity, names the players and makes educated guesses on how each can thrive in this new opportunity. If you’d like a copy of…
 
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    Alec Saunders

  • VoIP is everywhere

    Alec
    Last week I described the PSTN as simply a legacy user interface to today’s communications networks, based on the fact that most of the core network is already VoIP. The PSTN is simply the average person’s experience of an all VoIP network.    While the description of the PSTN as UI drew some comment, nobody argued that the core was anything but VoIP. This morning I draw your attention to two more facts to back the assertion that VoIP is everywhere, even if not widely visible. Tomorrow XConnect will announce their growth from last year – near doubling of revenue, 81…

  • For my birthday, help people in Haiti

    Alec
    Today is my birthday.  And, while I’m not nearly as talented as Wolfgang Mozart and Lewis Carroll, it’s a birthday I hold in common with these two gentleman.  This year I decided to try the Facebook application Causes as a way to celebrate.  Causes lets you tell your friends that you’d rather have a donation to a charity than a birthday gift.  They even provide ways for you to promote your cause, and collect the money on your friends behalf and send it to the charity you’ve chosen.  I selected Oxfam Canada for their relief efforts in Haiti.  Oxfam already…

  • Video: the next big telephony user interface

    Alec
    At last week’s ITEXPO a question was raised on one of Andy Abramson’s panels about the future of the PSTN.  Specifically, the question was whether VoIP will finally triumph over the PSTN, and it was asked in the context of both mobile and landline services. My response was “that’s kind of a loopy question, as the core networks are already VoIP and have been for a long time.  The ‘PSTN’ is really the user interface by which the customer accesses the network.” Perhaps that’s an over-simplification of the problem, but despite the fact that last mile networks are not yet VoIP,…

  • Great marketing begins with a great product.

    Alec
    Our industry is full of stories of amazing software development feats – people with vision who worked day and night, round the clock, to develop and launch product x, y, or z which became an overnight success.  The latest is Tweetie creator Loren Brichter, who gave a talk at Stanford University recently on the unexpected success he had experienced with this very popular iPhone application.  Go watch the video here. A friend forwarded me this video after Guy Kawasaki tweeted it, with the following quick bulleted comments: Very interesting discussion of Tweetie for iPhone,…

  • Why iPhone is destined to dominate Android and BlackBerry in the market

    Alec
    One of the most common debates among smart phone cognoscenti is which platform will prevail — BlackBerry, Symbian, iPhone, Microsoft, or the latest entrant Android? Common thought is that the platform with the most developers will win, and currently that’s iPhone.  Many folks, however, having drunk the “open” kool-aid, believe that ultimately Android must win. Others point to the dominant market share already garnered by RIM in North America, and Symbian in other parts of the world, and say that developers will flock to those platforms by virtue of the fact that they…
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    Unified Communications Strategies

  • UC Around the Globe – A View From Dubai, U.A.E.

    Marty Parker
    28 Jan 2010 | 9:36 am
    There’s a buzz in the air in Dubai - the electricity of optimistic growth.   The airport gives an amazing first impression, blending the high tech look of the new terminal with touches for Arabia in the arches, sconces with (cloth) flames, and the ceiling painted with the deep blue, star-studded night sky.  The ride into town is more of the same: the sparkling new Metro, the smooth-flowing expressways, and the beautiful skyline, now highlighted by the Burj Khalifa, the tallest building in the world (at 2,720 feet - over half a mile tall) since the opening at the beginning of…

  • UC Around the Globe – A View From Istanbul, Turkey

    Marty Parker
    28 Jan 2010 | 9:33 am
    Imagine a modern city where business, trade, society, architecture, religion, culture, continents, and history all come together in one place.  Got it?  OK, then Istanbul, Turkey, is very likely that place.  Istanbul (formerly Constantinople and Byzantion before that), sits astride the Bosporus, a magnificent waterway that connects the interior of eastern Europe with the civilizations surrounding the Mediterranean Sea.  One side of the Bosporus is the southeastern tip of Europe and the other side is a southwestern corner of Asia (locals chat about how they commute to work from Asia). …

  • It’s a Multivendor UC World

    Blair Pleasant
    24 Jan 2010 | 11:58 am
    Last week I accompanied a system integrator in the Midwest to meet with and help educate several of their customers about unified communications and building a UC strategy. In addition to the Midwest hospitality and better weather than I expected, I got some good insights into what these customers are thinking about regarding UC. I was gratified to see that these customers really understand and appreciate what UC can do for them in terms of saving time, making workers more efficient, increasing collaboration between work groups, etc. One thing that came across loud and clear is that Microsoft…

  • CEBP + Customer UC + Smartphones = UC-B and UC-U

    Art Rosenberg
    23 Jan 2010 | 5:38 pm
    The bottom line payoff for UC-based business communications has been widely promoted as optimizing business process performance through communications efficiency and flexibility or “UC-B.” While there are also direct benefits to individual end users (UC-U) in terms of personal productivity, the reality is that the more you can automate and the less you need to depend on people to be be part of a business process, the more efficient the process will be. (In the real world, though, we can’t automate everything all the time!) With the rapid adoption of personalized mobile,…

  • UC Around The Globe - A View From Athens, Greece

    Marty Parker
    14 Dec 2009 | 6:15 pm
    Athens!  A cradle of western civilization.  I arrived in Greece with enough time to visit the Acropolis, the neighboring Areopagus, and the marvelous new Acropolis museum.  Even the Metro station in the center of the city has a 100-foot long wall of glass showing the layers of civilization back to 600 BCE, which were exposed during construction of the Metro.  You might think that businesses in Greece could be so captured by their history that they would be slow to change.  Actually, the business people I met were justifiably proud of their heritage, but they took the lessons of history…
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    Unified Communications by Joachim Farla

  • Microsoft Office Communicator 2007 R2 Trial Download updated to version 6907.0

    8 Feb 2010 | 2:20 pm
    File Name: CommunicatorEval.msi Version: 6907.0 Knowledge Base (KB) Articles: KB980093 Date Published: 2/5/2010 Language: English Download Size: 14.2 MB Office Communicator 2007 R2 has been updated to resolve the issue covered in Knowledge Base article 980093.

  • e-office and the UC community

    4 Feb 2010 | 1:20 pm
    As you might discovered the last weeks/months we pushed (e-office)  into a new organization structure. A organization structure which is much more suitable for us. Like a good fitting suit. The structure of yellow and blue! More information can of course be found on the weblog of Roland Hameeteman, CEO e-office (Dutch) It really feels good and we are making great progress. The new organization

  • Microsoft Office Communicator 2007 R2 Group Policy Field Guide 1.0 ready for download

    4 Feb 2010 | 12:20 pm
    File Name: Communicator_2007_R2_Group_Policy_Field_Guide.doc Version: 1.0 Date Published: 2/1/2010 Language: English Download Size: 3.3 MB Overview The Microsoft Office Communicator 2007 R2 Group Policy Field Guide is an essential guide for administrators who are responsible for setting Group Policy or configuring registry settings for Communicator users. It uses clear

  • Social Media OCS UC Partner Day Microsoft HQ Netherlands

    4 Feb 2010 | 11:56 am
    Check out this SlideShare Presentation we presented on the second UC Partner Day at Microsoft HQ in the Netherlands. Presenters Joachim Farla [MVP] and Bas Krikke (presentation: Dutch)Social Media Ocs voor MicrosoftView more presentations from Joachim Farla.

  • Plantronics Calisto® P540‐M Wideband USB Deskphone for Microsoft® Office Communicator 2007

    3 Feb 2010 | 1:49 pm
    PRE-RELEASE! Optimized for Microsoft® Office Communicator 2007 R2*, the Plantronics Calisto P540‐M USB phone’s familiar desktop design eases user transition into the PC calling environment. With this optimized USB deskphone, customers enjoy the following benefits: Simple plug‐and‐play design allows users to be up and running with Microsoft® Office Communicator in minutes when
 
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    Unified-View

  • Mobile UC and Customer Interactions

    24 Jan 2010 | 9:14 am
    Copyright © 2010 The Unified-View, All Rights Reserved WorldwideJanuary 23, 2010Customer UC + Smartphones + CEBP = UC-B and UC-U Enterprise Payoffs Art Rosenberg, The Unified-ViewThe bottom line payoff for UC-based business communications has been widely promoted as optimizing business process performance through communications efficiency and flexibility or “UC-B.” While there are also direct benefits to individual end users (UC-U) in terms of their productivity, the reality is that the more you can automate a business process and the less you need to depend on people to be part of the…

  • Business Users Want Their Own Smartphones For Both Company and Personal Use

    13 Jan 2010 | 8:09 am
    Copyright © 2010 The Unified-View, All Rights Reserved WorldwideJanuary 10, 2010Business Users Will Want Their Own Mobile “Smart-phones” For Consumer UC Art Rosenberg, The Unified-ViewWith all the announcements about mobile “smartphones” at last week’s 2010 Consumer Electronics Show, I was glad to see the recent smartphone survey by Forrester Research aimed at mobile business end users (“information workers” or “iWorkers”), who are also “consumers.” They will be the key users of converged UC applications because of the multimodal flexibility demands of mobile users, who…

  • Are Enterprise Users Waiting For The CIO To Lead Them To UC?

    30 Nov 2009 | 9:51 pm
    Copyright (C) Unified-View, All Rights Reserved.November 25, 2009How Can The CIO Help Enterprise Users Migrate To UC? Art Rosenberg, The Unified-ViewThere has been a lot of talk, but still relatively little action, on the enterprise UC migration front. There are a number of practical reasons why this has been so, including:· Confusion about what “UC” really is all about as a concept vs. specific technology requirements. · Migrating to UC is an ongoing transition from proprietary, hardware-based communication applications to a “virtual” framework of interoperable, integrated,…

  • Converging Real-time Communication and Publication

    30 Nov 2009 | 9:41 pm
    Copyright (C) Unified-View, All Rights Reserved.November 28, 2009UC Strategies Uses Sonexis For Converging UC Conferencing and Publication By Art RosenbergOne of the big UC applications that both reduces business costs and speeds up collaborative work is real-time conferencing. The latter benefit is particularly useful when independent experts in different locations outside of an organization have to discuss issues in a timely manner. With the way UC Strategies.com is organized, not only does simplified voice conferencing facilitate coordination of creative thinking between the independent UC…

  • Avaya's Aura Exploits CEBP For Notification Solutions

    3 Nov 2009 | 6:11 pm
    Copyright (C) Unified-View, All Rights Reserved.November 3, 2009Avaya Runs With CEBP For Aura “UC Telephony” SolutionsArt Rosenberg, The Unified-View“Collaboration” means working together, exchanging information, and communicating in a timely manner with people and processes in various ways. It usually is a term that applies to people involved in a common task or problem and often need to discuss important issues in real time. However, "customers" were rarely treated the same as enterprise personnel in the collaborative space because they are independent of the enterprise…
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    Unified Communications Blog

  • Updated Unified Communications R2 Voice Specialization Exam 74-404 (will replace 74-924)

    Yann Espanet
    29 Jan 2010 | 4:38 am
    If you are currently certified on the UC Voice Specialization or plan to be, be aware that an updated version of the Voice Specialization Exam 74-924 will be available en of June this year. This exam is designed to validate that candidates have the skills to design, deploy, and administer Microsoft Office Communications Server 2007 Release 2 (R2). Candidates should have experience with interoperability between Office Communications Server 2007 R2, Office Communications Server 2007, Microsoft Exchange Server 2007 Unified Messaging, and Active Directory Domain Services. Candidates should also…

  • Office Communications Server 2007 R2 Workload Architecture Poster

    Yann Espanet
    25 Jan 2010 | 5:23 am
    You will have a global view of Office Communications Server 2007 R2 traffic flow between component like : IM and Presence, Conferencing, Application Sharing, and Enterprise Voice. You can see the different server roles, the needs in term of server certificate, and also the firewall and DNS configuration requirements. Ref : http://www.microsoft.com/downloads/details.aspx?FamilyID=AF2C17CB-207C-4C52-8811-0ACA6DFADC94&displaylang=en

  • Video : OCS 2007 R2 – Deployment Validation Tool Answering Agent

    Yann Espanet
    17 Jan 2010 | 10:04 am
    The Deployment Validation Tool allows you to perform automated testing of calls between agents that are Office Communications Server 2007 R2 clients. It is included with Office Communications Server 2007 R2 Resource Kit Tools, available as a free download at the Microsoft Download Center at : http://go.microsoft.com/fwlink/?LinkId=145159 You can find the technet page here : http://technet.microsoft.com/en-us/library/dd572350(office.13).aspx And watch this video from the Microsoft Technet Chopstick :

  • Office Communicator for various phones : IPhone, Blackberry, Java Phone

    Yann Espanet
    1 Nov 2009 | 1:05 pm
    Communicator for Apple IPhone : iDialog is an OCS 2007 and OCS 2007 R2 compatible client for the Apple iPhone and iPod Touch.  Participate in IM message and Forward incoming OCS Voice Calls iDialog supports the following features: Display OCS contact list and presence information Set presence information, including custom note and location data Search corporate Global Address List (GAL) Send and receive Instant Messages (IM) Add multiple participants to an IM conversation Manage and participate in multiple IM conversations simultaneously Control incoming OCS Voice calls (forward/redirect an…

  • Remove Plus From Request URI OCS 2007 R2 : bypass RFC 3966 compliance for OCS R2

    Yann Espanet
    25 Oct 2009 | 2:41 pm
    How to make OCS 2007 R2 non-RFC 3966-compliant ? Office Communications Server 2007 Mediation Server uses a plus sign (+) to prefix E.164 numbers in the Request Uniform Resource Identifier (URI) for outgoing calls. Unfortunately, some IP-PBXs don’t comply with RFC 3966 and do not accept numbers that are prefixed with a plus sign (+). In OCS 2007 R2 use a new WMI setting, RemovePlusFromRequestURI, which is described in this TechNet article called Enterprise Voice Server-Side Components. According to the TechNet article, Office Communications Server 2007 R2 introduces two new Windows…
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    Dennis Hartmann

  • Internetwork Performance Monitor Vulnerability

    Dennis Hartmann
    20 Jan 2010 | 10:03 am
    Cisco announced a vulnerability on Internetwork Performance Monitor (IPM) today at the following URL: http://www.cisco.com/warp/public/707/cisco-sa-20100120-ipm.shtml Internetwork Performance Monitor (IPM) is an add-on for the Cisco Works network management platform. IPM is a graphical utility that works very closely with service assurance agent (SAA) probes in a technology suite that Cisco now refers...

  • Congratulations Alex Hannah: CCIE (voice) # 25853

    Dennis Hartmann
    19 Jan 2010 | 1:47 pm
    I have had the good fortune of working very closely with Alex Hannah while Alex was a voice instructor at Global Knowledge. Alex is a hard worker and great person. Congratulations on your VOICE CCIE Alex! Alex Hannah - CCIE# 25853

  • E.164 and International Call Routing

    Dennis Hartmann
    12 Jan 2010 | 11:22 am
    This blog will discuss some uses of the E.164 plus (+) character that Cisco began to fully support in Cisco Unified Communications Manager (CUCM) 7.0. Read more

  • Audio Codec Negotiation

    Dennis Hartmann
    15 Dec 2009 | 11:43 am
    Cisco routers acting as voice gateways perform an important job in Unified Communications (UC) deployments. Digital signal processors (DSP) in voice gateways translate voice over IP real-time protocol (RTP) media to time division multiplexing (TDM) required for traditional telephony interoperability. A variety of audio codecs that have different audio quality and bandwidth requirements are used on...

  • Common Device Configuration

    Dennis Hartmann
    10 Dec 2009 | 3:39 pm
    Cisco Unified Communications Manager (CUCM) 5.0 introduced the common device configuration elements which provide a pool of configuration elements that can be assigned to multiple devices. The functionality of the configurations is similar to the operation of a device pool in CUCM. To change a configuration element among a pool of 500 devices, only the common device configuration needs to be changed....
 
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    No Jitter Weblog

  • Ongoing Progress in "Day 2" Voice Quality Monitoring

    9 Feb 2010 | 11:35 am
    Anyone who currently supports enterprise multi-site IP Communications networks knows that getting a network up and running presents one set of challenges, but trying to assure ongoing, consistent quality ("Day 2"), particularly on an endpoint-specific basis, is quite another. Quality-related issues can be difficult to detect and isolate. particularly in:

  • Twitter Falls, But Not to Its Death: Lessons for the Enterprise

    9 Feb 2010 | 6:21 am
    A recent post by Network World blogger Mark Gibbs has some really interesting statistics, courtesy of RJMetrics, about the use of Twitter in the past several months. Although Twitter had 75 million registered users by the start of 2010, new adopters peaked back in July, 2009. Only 17 percent of users sent a tweet in December (I wasn't one of them, having sworn off Twitter during the craziness of holidays-plus-year-end-scramble--a swearing off that has since stuck), and the average number of followers and tweets per subscriber continue to decline.

  • Keeping Up with Voice Quality

    9 Feb 2010 | 5:40 am
    I had a briefing yesterday with Empirix, which just announced OneSight Voice Quality Assurance, its newest product for measuring voice quality. It's a pretty slick-looking system, but in some ways it also shows just how much of a moving target voice quality monitoring and assurance is.

  • Apple to Enterprise: Where is the Love?

    8 Feb 2010 | 5:44 am
    It's easy to dismiss what failed miserably in the past but here's some news about Apple and the recent iPad announcement.

  • Telecom Threats and Opportunities

    5 Feb 2010 | 8:35 am
    What some telecom managers see as a threat, others may see as an opportunity. Telecom managers think that IP Telephony is mostly an opportunity. Many consider outsourcing and managed services as threats. I learned this from an article in Voice Report, "2009 National Salary Survey" December 17, 2009 issue. The Voice Report an information service for telecom professionals.
 
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    Pin Drop Soup

  • Startup Culture Ignites ITExpo

    2 Feb 2010 | 12:05 pm
    I went to ITExpo to catch-up with many telecom people and learn new things. But as a resident and fan of Boulder, I am also somewhat intrigued by the local start-up world. These two world's met once before - at Gluecon. The Gluecon conference addresses the glue required between various APIs and technologies. It is really what "unified communications", or "CEBP", should be about - but "Glue" has

  • Switchvox SMB 4.5 Raises the Bar

    1 Feb 2010 | 10:47 am
    Digium quietly released a fairly significant upgrade to its flagship business VoIP solution, Switchvox SMB. The release offers a number of improvements and continues to position the solution as a strong value.If you are not familiar with Switchvox, it is one of Digium's only proprietary products. It is an appliance like phone system that is based on the open source free Asterisk also from Digium.

  • AT&T (iPhone) Supports VoIP Isn't the Story

    28 Jan 2010 | 4:15 pm
    Lots of news today about the AT&T restriction on voice over data being lifted. Here is a story from GigaOm, in case you missed the frenzy.A couple of points from Pin Drop Soup.First off, this really isn't news. AT&T promised it months ago. The story should be what took so long.But the real story is how soon, everything will be data. The concept of voice is an anachronism.There is also a related

  • Mitel Becomes a Mobile Carrier

    19 Jan 2010 | 10:53 am
    Mitel now offers wireless voice and data services nationwide. This one caught me off-guard at first, but it is beginning to grow on me. The fact is, overall telecom spend is shifting from product to solution and from capital to expense. Not to mention Everyone Loves Mobile. So in that context, it makes today's announcement logical. Aggressive, but logical.This post has some additional thoughts. I

  • Long Distance Choice is Back (Mobile)

    14 Jan 2010 | 8:42 am
    U.S. cell phone users rarely complain about the cost of long distance because its hidden. Rather than charge extra for long distance, they simply charge equally for all domestic calls (and cleverly market it as free long distance). But the rules change dramatically when the calls are international. Calling internationally from a mobile phone is not a trivial expense. It is even worse on calls
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    SearchUnifiedCommunications.com

  • Q&A: Natural user interface defines future of unified communications

    4 Feb 2010 | 8:24 am
    The natural user interface of speech, gesture and touch is the future of unified communications, says Microsoft's Gurdeep Singh Pall. The keyboard and mouse's days are numbered.

  • Best practices guide: Testing VoIP system power consumption

    3 Feb 2010 | 9:15 am
    To accurately benchmark VoIP system power consumption, a number of factors must be taken into account, such as VoIP handset configuration, the LAN infrastructure, system states, steady-state power draw, power factor and other variables. This guide will help you set benchmarks and parameters for measuring VoIP power consumption.

  • Video conferencing vendor consolidation: Changing the pace of video adoption

    31 Jan 2010 | 2:45 pm
    Alliances and acquisitions with big-name video conferencing vendors like Cisco, Tandberg, Polycom and Siemens, may push enterprise video conferencing to widespread video conferencing adoption.

  • Aura will power Avaya-Nortel unified communications integration

    28 Jan 2010 | 6:50 am
    Avaya has staked its future of retaining Nortel customers on its flagship SIP-based communications platform, Aura, as the heart of the Avaya-Nortel UC portfolio.

  • SIP trunking primer

    25 Jan 2010 | 7:55 am
    Session Initiation Protocol (SIP) trunking is the use of VoIP to help connect a traditional PBS to the Internet. SIP trunking can reduce communication costs and combine voice, video and data in a single line, allowing for unified communications capabilities. Learn about using SIP trunking services in this primer.
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